5 Things Restaurants Need to Do Attract Top Employees

Tips to Attract Top Talent to your Restaurant

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Drawing from my past stint working as a waitress back in 2013 in NYC, I have learned that in the service or restaurant business, not everyone works just for the money. Indeed money is one of the key motivators, but people are looking for so much more.

Thankfully, the owner of the restaurant I worked at paid attention to his employees in order to keep us happy and working at his restaurant. Hiring the right talent isn’t easy (not everybody is good at service based roles) and retaining the finest employees is even harder.

What can make it even more frustrating is the fact that the restaurant business has one of the highest turn over rates in the private sector- at 66.3% by 2014.

In this article, you will find tips for making your restaurant more appealing to better employees.

To attract the A-players to come work for you, you will need:

  1.  A Clear Path to Advancement
    It’s important to remember that people are not working for you only because of the money. Most times it is much more than that. Employees want to know if there is a clear path to advancement in your restaurant. Whether it is moving up to a management position or to the next better paying position on the line, they want to know that the job rewards them based on growth and merit, not who they have to suck up to.
  2. The Work Itself
    It pays to be at a job that rewards and makes people happy. A great employee culture makes a great first impression where potential employees will think “Wow, what a great place to work in!”. It shows that you care about your employees and treat them like family. It also let’s your customers know that you run a quality restaurant with staff proudly working with you.
  3. Offer a Fair Salary Package.
    Restaurant owners should offer a competitive salary package to the employees. Keep in mind that while it does not have to be the highest, it definitely should not be at the bottom.
  4. Well-trained management/ leadership team
    Have great team leader or managers. Take the time to teach them to value each employee and guide them to succeed at their jobs. Great leaders also motivate your employees and create loyalty. When people know that your establishment has a superb leadership team and the ideal working environment, people will be waiting in line to come work for you.
  5. Recognition and Take Care of Your Current Employees
    It is good to feature your employees on your restaurant website and social media platforms. Focusing on your staff creates a positive environment, where they are happy to be at work. Giving praise for good work is also a good motivator. Sharing this information with the public will let potential employees know that you value good work.


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Getting a Liquor Licence in Singapore

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Speaking with a few entrepreneurs who are setting up a new F&B outlet here in Singapore, I found that a few shared similar problems- mostly about the liquor licence for their restaurant and how to go about getting it.

We though it will be helpful to provide a guide to getting the liquor licence for your new establishment.

Before Sending your Application

It’s good to have the required paper work in order before applying for the liquor licence. You will need to be in compliance with laws & regulations from the relevant authorities and get approval for your establishment. Find out if your premises are approved for F&B here. 

Liquor Licence Fast Facts:

  • License agency: Liquors Licensing Unit
  • Cost Of Licence: S$220 – S$1,760 (2-year licence)
  • Minimum Licence Processing Time: 14 working days

Got it? Great! Let’s get into the necessary details. 

There are 2 types of liquor licences available in Singapore. If you are carrying out any of these activities:

  • To retail intoxicating liquor which is consumed on your premises (e.g. pubs, clubs, discos and hawker stalls)
  • To retail and/or wholesale intoxicating liquor that is consumed off your premises (e.g. wine specialty shops, alcohol importers and food caterers)

For more than 30 consecutive days, you will need to obtain liquor licence for your establishment.

If your activities is shorter than 30 consecutive days (1-30 days), you can apply for a temporary liquor licence instead.

Should your activities do not run on consecutive days, you will need to obtain more than one liquor licence for operation.

The Licence Fees

Types Of Liquor Licences
Licences for liquor sold and consumed on your premises
Name Of Licence Permitted Hours Licence Fees
(2-Year Licence)
Public House Licence 1st Class
(6am-12am)
S$1,760
2nd Class
(6am-10pm)
S$1,320
Beer House Licence 6am-12am S$920
Outdoor Beer Stall Licence 6am-3am
(Permitted hours to be decided based on the location)
S$570
Licences for liquor sold and consumed off your premises
Retail Liquor Shop Licence 6am-12am S$220
Wholesale Liquor Shop Licence 6am-12am S$220
Retail Beer Shop Licence 6am-12am S$220
Wholesale Beer Shop Licence 6am-12am S$220

Note that the licences only permits you to sell liquor within the stipulated hours. If your establishment requires sale of alcohol past these hours, you will need to get the Liquor License (Extension of Operating Hours).

Application, Processing Time and Payment Method 

All applications for liquor licence are to be submitted through electronic filing (e-filing) via the Online Business Licensing Service (OBLS) at http://business.gov.sg.

The processing time for these licences takes up to 12 working days.

There are three online payment modes available-
Credit card (Visa or Mastercard), Direct Debit through your internet banking account. Payment modes available at our counter are NETS or cheque.
If the amount payable is more than S$2000/-, payment by cheque is preferable.


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