PayrollHero At RailsConf 2013 – Our Favorite Talks And Resources

Posted on May 7, 2013 by

Last week we were in Portland for the 8th annual RailsConf, the largest gathering of Ruby on Rails developers in the world. For some of us it was a return visit to RailsConf and to Portland, but for most it was the first time and the general consensus was the same; that RailsConf is a very unique mix of social, educational and hands-on learning events.

“I’ve mostly been to single vendor conferences before, but RailsConf was a nice change, it’s much more community driven,” – Piotr Banasik, Engineering (Co-Founder).

RailsConf 2013 was not the only reason we were stoked to be south of the border in Portland, Oregon. The City of Roses is also the only place you can get Voodoo Doughnuts, it has over 30 microbreweries and as a result hundreds of specialist ales, it boasts an impressive lineage of tech history and has been nicknamed the ‘Silicon Forest’ because of it’s inspiring landscape – all in all, we felt right at home. And the home we stayed in was pretty awesome, too.

The Best Bits of RailsConf 2013

With more than 20 talks a day, the conference was a real immersion into what the Ruby on Rails community had been doing, thinking and achieving for the last year. It was tough to slim it down to these eight favourites, as chosen by our very own Payroll Hero Adventure Engineers.

1. Volatiles and Stables – Michael Lopp

“It was great hearing about the need for volatiles and stables in a company, it certainly gives you a fresh perspective on the skills of your colleagues and yourself.” – Dane Natoli, Engineer.

In this talk, Michael proposed that a business needs two kinds of engineers, Volatiles and Stables, and that both play a major role in productivity and innovation. He outlined that ‘stables’ play nice with others, are careful and work to mitigate failure; whereas, ‘volatiles’ define strategy rather than follow it, do not see failure as an option and see risk as a thrill. It certainly got each of us thinking about which box we fall into.

Recommended Reading: head over to Michael’s blog post on the topic here at RandsinRepose.com to find out if you are a volatile or stable; or even just to learn how to juggle the two personalities efficiently in the workplace.

2. Describing Your World with Seahorse – Trevor Rowe

“Seahorse looks like a very promising cross platform API framework, we’re curious how it will evolve over time. With Amazon Web Services behind it it should at least maintain momentum for their own APIs.” – Piotr Banasik, Engineering (Co-Founder).

Trevor Rowe is a software developer at Amazon Web Services, he authored the Seahorse tool, worked on integrating Paperclip with the aws-sdk gem, and has contributed to a variety of other open source projects. Trevor’s talk introduced us to the Seahorse language, a DSL for describing API operations for just about any web service. He introduced us to what Seahorse does and showed us that once you have your API described using Seahorse, you can essentially create an entire API client library with one line of code.

Recommended Reading: Sadly we can’t find any slides for this presentation right now, but if we come across any we will update this post as well as posting it to our Facebook page.

3. Incremental Design: A conversation with a designer and a developer – Rebecca Miller-Webster and Savannah Wolf

“It was interesting for me to see how design and Engineering interact at another company. I hope to apply some of the learning in PayrollHero’s product development process.” – Adam Baechler, Product Development (Co-Founder)

Rebecca and Savannah addressed two problems that everyone in this industry has faced from time-to-time and asked “developers, how many times have you had to completely rip out your hard earned code for a totally new site design?” and to designers “how many times has a re-design taken four times as long as the developer said it would and not looked good in the end?” The resolution, they proposed, was to change to using an incremental approach to design.

This designer/developer talk walked us through an introduction to incremental design, how to design with incremental changes in mind and how to develop for incremental design, including utilizing SASS, structuring your mark-up and CSS, and structuring your Rails views and partials.

Recommended Reading: Rebecca and Savannah’s slide show on incremental design from RailsConf 2013 is available to read, right here at Speaker Deck. You should dive in today, it will change how you work tomorrow.

4. No Traffic, No Users, No Problem – Jim Jones

“Jim showed us some cool tools for using Mechanical Turk for Usability testing and definitely gave us some food for thought” – Adam Baechler, Product Development (Co-Founder)

Another talk highly recommended by Adam was ‘No Traffic, No Users, No Problem!” by Jim Jones. “Should the signup button be red or blue? Does my site’s sales pitch sound awkward? What will the user think about my site the first five seconds they visit?”, asked Jim. His talk then walked us through Using Rails and Amazon’s Mechanical Turk service, how to perform usability tests, A/B testing and how to gain valuable feedback on your site before launching to a single real user.

Recommended Reading: If you’ve never heard of Amazon’s Mechanical Turk, or you’re struggling to get valuable usability information with your current methods, you should certainly watch Jim’s slideshow, here on Slideshare.

5. How Shopify Scales Rails – John Duff

“Seeing how Shopify scale having so many request at the same time was very interesting, they had a problem that startups usually don’t have, they just had so much traffic!” – Florent Lamoureux, Front-end Engineer

The first line of code was written for Shopify nearly 10 years ago to power an online Snowboard shop. Now the years have passed and today Shopify powers over 40 thousand online stores, processes up to half a million product sales per day and has over 30 people actively working on Shopify – making it the longest developed and probably the largest Rails code base out there. As a start-up, we really found value in hearing their story of how Shopify has had to evolve to meet its immense growth and the needs of its customers, layer by layer.

Recommended Reading: If you need a quick boost of entrepreneurial inspiration we recommend watching Shopify’s talk on YouTube.

6. Morning Keynote Talk – Yehuda Kats

Yehuda’s talk was a big hit with Suman Mukherjee, one of our Adventure Engineers. Unfortunately, because the talk was morning keynote we have not been able to find any slides to share with you but Suman offers this great, personal evaluation.

“Yehuda’s talk mainly concentrated on how not to write adhoc JavaScript and provide a good structure to it. He pointed out how turbolinks and JavaScript, bound to data attributes, makes the JavaScript clumsy and hard to maintain.” – Suman Mukherjee

Recommended Reading: Yehuda Katz is a member of the Ember.js, Ruby on Rails and jQuery Core Teams and co-author of best-selling jQuery in Action and Rails 3 in Action. He is a very influancial member of our community and we recommend following him at his http://yehudakatz.com/ or on Twitter @wycats

7. From Rails To The Webserver To The Browser – David Padilla

“From Rails to the Browser to the Web Server was very interesting. David taught us about Rails internals and it was great to hear from him how it all works under the hood.” – Florent Lamoureux, Front-end Engineer

David asked a room full of developers “do you know exactly how those HTML documents end up in a browser?” and his talk showed us all of the components that make the magic happen. We dissected the relevant code within Rails, Rack and the thin web server to discover exactly how the web server starts and listens to a TCP port, communicates with Rails and returns the HTML document that your browser parses.

Recommended Reading: If you’d like a bit of practical reading for your lunchbreak or morning commute, David’s slideshow is available to read here, on SpeakerDeck.

8. The Magic Tricks of Testing – Sandi Metz

“Sandi talked about how to write tests that you don’t hate. She focused on what parts of the code should be tested and how certain tests do not provide any value but add maintenance overhead. However she did only talked about unit testing” – Engineering (Founding Team)

Sandi, winner of the Ruby Hero Award, said exactly what we were all thinking “Tests are supposed to save us money, right. How is it, then, that many times they become millstones around our necks, gradually morphing into fragile, breakable things that raise the cost of change?” Sandi’s answer was that we could be writing too many tests and testing the wrong kinds of things. This talk striped away the veil and offered simple, practical guidelines for choosing what to test and how to test it.

Recommended Reading: Finding the right testing balance isn’t magic, but if you still feel as though you’re having the wool pulled over your eyes you should definitely watch Sandi’s slides on ‘The Magic Tricks of Testing’, here on SpeakerDeck.

Well that is the end of our RailsConf 2013 review, we hope you find some of our recommendations useful and valuable in your own work.

But You Didn’t Mention The Talk By…

There was a lot for us to cover, and we picked out only a few of the gems. If there’s a particular talk you’re looking for, most of the presentations can be found here, on GitHub.

Move to Whistler For A Career In Software Engineering With PayrollHero

Posted on May 7, 2013 by

If you were to ask most people in town why they moved to Whistler, British Columbia they would reel off answers like skiing, snowboarding, mountain biking and summer nights by the lake; the rest would say they were on a gap-year and most on a career break, but very few (if any) would say they moved for the perfect job.

With such a transient community Whistler has a bit of bad reputation for employment, but it’s PayrollHero’s goal to change that…one well-paid happy, adventurous employee at a time.

Just in case you still have doubts, later on we’ll introduce you to our most recent success story – Florent Lamoureux, all the way from historic Bordeaux, France.

Keep on reading this post for why more and more career-focused people are moving to Whistler and how, together, we could make it happen for you.

Work to live and live to play

CEB uncovered that one of the top 5 reasons an employee would quit his/her job in 2012 would be to pursue a better ‘work-life balance’. So if you’re already feeling underwhelmed with your current work-life situation, the only way is up when you move to somewhere as recreation-focussed as Whistler, British Columbia.

Swap your stressful highway commute for a walk or a bike ride through acres of lush green coastal temperate rainforest; and on the way home you could even stop for a game of beach volleyball or an evening BBQ at one of four lake-side beaches.

* Does this look like the life you’d like? You should get in touch and tell us a little about yourself. Maybe we could work together.

But isn’t moving stressful?

Psychiatrists Holmes and Rahe listed changing working conditions and moving house in their top 43 most stressful life events for adults. We know moving is never going to be easy, but there are a few things PayrollHero can do to help ease the ‘typical’ stresses of relocation.

#1 Stress: Finding a house

PayrollHero has staff housing for our new-into-town employees. On arrival Florent and his girlfriend moved into their own apartment right in Whistler village to help them get orientated as quickly as possible.

#2 Stress: That awkward gap between pay checks

In our PayrollHero staff housing, Florent received his first month rent free, second month at 70% off and third month at 50% off! We also have an office meals program to help keep everyone happy and healthy. Our commitment to happy employees doesn’t just stop there, our aim to also to have the highest average wage in Whistler. All added up, that should give you a few months of financial ease to help you settle in.

#3 Stress: Settling in and making friends

Making friends is easy in Whistler because everyone is here for the same reason – to have fun in the outdoors while striking a sustainable work-life balance in the mountains. Our employees enjoy regular activities paid for by PayrollHero, annual staff retreats and access to some of the world’s best biking and hiking trails right outside of our office.

My Move to Whistler: Florent Lamoureux

Name: Florent Lamoureux,

Social: @Flrent, Florent on LinkedIn, GitHub

Age: 22

Home: Bordeaux, France

Education: Masters Degree in Computer Sciences

School: SUPINFO International University

Reason for moving to Canada: To spend more time in the great outdoors and perfect his English.

What Florent thinks about his move to Whistler and PayrollHero:

“The slogan of Payroll Hero is ‘optimizing work with happiness’ and that’s something I felt with the company and Mike, right away. They made my move (with my girlfriend) very easy – they even came to pick us up from the airport. Since then I have enjoyed a great work environment, free food at the office and company activities in the summer. From the point of view of my work, I can use my JavaScript, web and mobile knowledge, while learning new skills like Ruby, and attending educational conferences with my co- workers, too.”

Do you feel the pull of the mountains, too? Are you our next PayrollHero Adventure Engineer? We’re always open to meeting new happy creatives from all over the world.

What to do now? Drop us and email right here at support[at]payrollhero.com. Be sure to include all the best bits about yourself and why you think you’d be a good fit at PayrollHero.

Post by Payroll Hero.

Entrepreneurs’ Organization Global Leadership Conference Manila

Posted on May 5, 2013 by Stephen Jagger

I had the honor of speaking at the Entrepreneurs’ Organization (EO) Global Leadership Conference (GLC) in Manila this past week. The GLC is a 3 day event that takes place twice a year. It is an event that brings together the leaders of every chapter of EO from all over the world, this year, Panama City and Manila were the chosen locations.

The topic I spoke on was “Online Tools To Cut Costs And Grow Your Business“. The 90 minute presentation is a quick run through of many tools that we use within our business to not only operate the company but grow the business. My business partner and PayrollHero’s CEO Michael Stephenson is the driving force behind many of these tools we use to operate the business. His constant focus on kaizen (read: improvement) drives our team to continue moving forward. The second portion of the presentation is about promotion and includes parts from my book Sociable ! as well as some of the tools that we use within the company to grow the business. Many of these tools we have been using for quite some time and some we are testing in Southeast Asia.

I have spoken to quite a few EO Chapters all over the world as well as the 2009 GLCs in Hong Kong and New Orleans and EO always does it right. The events are top notch, designed to “wow” the EO members and show them the local area. This one in Manila was no exception.

The first night there was an opening cocktail party in the Makati Shangri-la Hotel followed by the choice of 3 dinners put on by EO Philippine members. I choose the “Taste of Bordeaux” dinner. It was a fantastic dinner put on by EO Philippine member Edouard Miailhe who splits his time between Manila and Bordeaux where his family owns Chateau Siran Margaux winery. The dinner was at the ‘Old Manila’ restaurant in The Peninsula Hotel which was kindly opened up for the event. Edouard had paired 6 of his wineries wines with a fantastic dinner and explained how they came to be. It was a truly once in a life time event.

The next day, after the sessions for the leaders of each chapter were complete, EO organized a dinner at the Shangri-la Hotel. It was quite a spectacle They presented dinner in a way I had never seen before. About 6 roasted pigs were dressed in clothes and carried into the ballroom with quite a fanfare, followed by a talk from the creator of the very successful “Its More Fun In The Philippines” worldwide marketing campaign.

The last night was a big surprise as no one knew what was in store. Everyone (over 400 people) was told to be in the lobby of the Shangri-la to meet our transportation to dinner. EO had organized a whole bunch of air-conditioned jeepneys to take us to the National Museum of the Philippines. It was a great ride as all of the jeepneys had karaoke in them. Upon arrival to the museum, waiting to welcome us outside was a great band, multiple spot lights shooting into the air and the whole outside of the building lit up. One foot in the door and there were many servers standing by with wine. It was a great way to arrive at dinner. After dinner we were transported by bus to a new nightclub called Hyve that has not officially opened yet. Overall it was another amazing EO event and the EO Philippine team as well as EO Global should be very proud.

EO Vancouver Presents Allison Mooney – Pressing The Right Buttons

Posted on April 12, 2013 by Adam Baechler

Adam Baechler and Allison Mooney

On April 9th, 2013 my colleague Bryan Garcia from Ubertor.com and I attended an EO Vancouver event entitled to Pressing the Right Buttons presented by Allison Mooney. Allison is an award winning speaker and the author of Pressing The Right Buttons.

It was a full house at the Fairmont Waterfront Hotel. As we eagerly awaited the start of the talk.

After a nice light breakfast (Thanks EO) we got started.

Alllison gave a presentation that was both entertaining and funny but informative using anecdotes from her own life .

Her talk explained the importance of understanding and respecting each others differences is the key developing high performing teams. This allows us to push the right buttons so to speak to motivate individual and our team as a whole.

First thing we did was self identify ourselves as 1 of 4 personality types. I self identified as a peaceful personality. This type by no means defines my entire personality but it is the one I most identified with.

This personality type is the happy go lucky type of person and it means that I have a tendency to be the diplomat and I try to build cohesiveness in teams. Peaceful personalities are also know for being easy to get along with and listening well.

Unfortunately, we are also know as procrastinators which can annoy most of the other personality types Allison described.

My key take aways from the talk were:

Great teams are made from a mix of all personality types.
Treat people how they want to be treated to get their best performance.
Be aware of my personal personality quirks and how they can affect the motivation of others on my team.

Do you have any leadership tip to help motivate and recharge the people around you?

Recap: Crocodile in the Yangtze Asia Premier

Posted on April 12, 2013 by Stephen Jagger

Last night we hosted the Asia premier of the film Crocodile in the Yangtze in Manila, Philippines. We flew the director, Porter Erisman in for the event to speak to the group and do a question and answer session after the screening. It was a fantastic night!

The Crocodile in the Yangtze is a fantastic film that looks at the rise of China’s first Internet entrepreneur and former English teacher, Jack Ma, as he battles US giant eBay on the way to building China’s first global Internet company, Alibaba Group.

A big thanks to Amazon Web Services and EO Philippines for sponsoring the event along with us to make it happen.

*More photos here

Porter Erisman (left) taking questions after the screening

Porter Erisman and Mig33 CEO Steven Goh

STAC Silicon Valley Announces 2012 ON3 Winners (PayrollHero WINS!)

Posted on April 10, 2013 by Stephen Jagger

Exciting news! PayrollHero was chosen as one of the 2012 ON3 Winners and will receive a 3 month immersion package in Silicon Valley provided by Plug and Play Tech Center in Sunnyvale, California. Below is the press release that was just sent out to announce the winners. We are excited to amongst such a great group of startups!

A big shout out to Tin Sanchez and Nico Suria of the PayrollHero team who pitched at the event! Great work!

– – –

Contact: Christina Laskowski, President
STAC Silicon Valley
(415) 425-1900

FOR IMMEDIATE RELEASE

STAC Silicon Valley Announces 2012 ON3 Winners
NEXTIX, Payroll Hero and SpellDial Win Plug and Play Tech Center Immersion

April 10, 2013 – Palo Alto, CA and Manila, Philippines – The Science & Technology Council officially announced the 2012 ON3 winners which include NEXTIX (GroupJump and Mii Move), Payroll Hero and SpellDial. The path of the 2012 ON3 Finalists started a year ago in April when each company presented their 3-minute pitch to a panel of judges during one of the four Regional competitions held in Davao, Cebu, Pangasinan and Manila. “The judges during the coaching sessions challenged us each time to justify our technology, target market, and team.” says Bobby Suson, Founder of GroupJump. “We used their feedback to finalize our presentation for competition day and we have been looking forward to the 2012 announcement.”

The ON3 competition is one that has an extremely unique format. ON3 takes place twice a year in the Philippines beginning with the Regional competitions hosted in cities across the country. There are two competitions in Luzon to enable participants from the northern and southern communities to participate, one in the Visayas and one in Mindanao. The best performers of the Regional leg come together to compete in the final competition where they are judged by a panel of angel investors, venture capitalists and professionals for their pitch performance. The short list of companies are then required to demonstrate ability to execute their business model over a period of three months and submit monthly reports. Companies that demonstrate an ability to execute and achieve milestones are then considered for the grand prize of a three month immersion package provided by ON3’s Platinum sponsor Plug and Play Tech Center in Sunnyvale, California.

Plug and Play Tech Center is a global accelerator providing a unique platform to help international companies succeed. “As a judge during the Regionals in Manila, the entrepreneurs demonstrated their drive and approach to solving a global problem using technology and I am confident that the entrepreneurial ecosystem for the Philippines is headed toward success,” says Saeed Amidi, CEO of Plug and Play. To help facilitate their immersion, ON3 2012 winners will be supported in part through a grant from the Department of Science and Technology (DOST) which will help offset the living expenses during their three month stay in Silicon Valley. The Department of Trade and Industry and the Department of Foreign Affairs (DFA) has championed the cross border partnership and development of the entrepreneurial ecosystem supporting STAC SV and its ON3 program. The private sector support has been led by Novare Technologies, SMART Communications, and Globe Telecom who not only support ON3 but each are active in contributing to the ecosystem independently.

ON3 is a nationwide business plan search for emerging technology companies in the Philippines. In August 2009, The Philippine Government (Departments of Science & Technology, Trade & Industry and Foreign Affairs) signed a Memo of Agreement with STAC-SV to formalize a working relationship that together would create a platform in the Philippines designed to support efforts of local entrepreneurs, scientists and graduate students with attractive global business models. The prototypeON3 competition was launched at the 2010 eServices conference serving as the first competition of its kind in the Philippines. Jojo Flores, co-founder of Plug and Play Tech Center who also serves as Vice President of STAC-SV, led the event and currently serves as the ON3 Director.

About STAC Silicon Valley. The Science & Technology Advisory Council-Silicon Valley is a 501c3 non-profit organization that serves as an advisor to the Philippine Government in the areas of Science & Technology to promote entrepreneurship, support R&D investments by DOST and foster innovation. The organization’s members operate the ON3 Acceleration Program and are building a platform that will help support viable global businesses. STAC Silicon Valley is a partner of The Global Entrepreneurship Program, a U.S. State Department-led effort to advance entrepreneurship in emerging markets and developing countries. For more information about STAC SV: www.excelr8.org. For more information about GEP: http://www.state.gov/e/eb/cba/entrepreneurship/gep/index.htm

About NEXTIX Groupjump. Groupjump is a social and mobile e-group networking site that allows users the ability to fully control and manage the security and privacy of their virtual social groups. Groupjump can easily be accessed anywhere too—through the web, and mobile devices. For more information: www.groupjump.com

About NEXTIX Mii Move. MiiMove is the app that allows seamless real-time coaching and interaction between students and coaches around the world so you can improve and master any sport you like. Its platform enables users to engage the services of professional coaches from anywhere in the world, receive real-time instruction and analytical data to improve one’s game all on a social e-learning platform. For more information: www.miimove.com

About Payroll Hero. PayrollHero is a Consumer-friendly Time, Attendance, Scheduling and Payroll app that is in the cloud built for web and mobile. For more information: www.payrollhero.com

About SpellDial. Spelldial is an app that allows customers to remember names not numbers. Its platform enables users, merchants and brands to stay connected whenever wherever. For more information: www.spelldial.com

About Plug and Play Tech Center. Plug and Play Tech Center is a thriving Silicon Valley global accelerator that hosts a community of over 300 startups from all over the world. It accelerates growth of its startups via strategic partnerships, including 170 investors who participate in regular screening sessions exclusive to Plug and Play members. For more information: www.plugandplaytechcenter.com

About Globe and Kickstart Ventures. Globe™ is a leading telecommunications company in the Philippines whose mission is to transform and enrich lives through communications by way of its vision of making great things possible. Kickstart Ventures, a wholly-owned subsidiary of Globe Telecom, is an angel fund dedicated to investing and incubating Philippine start-ups. It is committed to build innovative businesses in cooperation with like-minded individuals and organizations by providing funding, mentorship and education. www.kickstart.ph

About Novare Technologies. A Philippine flag carrier with global reach in the world of strategic consulting, Novare Technologies continuously provides business value to its customers through its excellence and innovation, driven by best-in-class people. Novare offers a comprehensive, 360-degree approach to solutions architecture through consultancy, solutions development, and support: from backend integration of various solution vendor technologies, to the development and customization of multiple front-end applications on different platforms, Novare is a trusted partner of some of the most prestigious names in the Telecommunications and the Financial Services industries. Staffed by more than 130 professionals, it is headquartered in Hong Kong, with its Regional Operating Headquarters in Makati, Philippines, and branches in Silicon Valley, USA and Beijing, China. For more information: http://www.novare.com.hk/

About SMART Communications. Smart Communications, Inc. (SMART) is the Philippines’ leading wireless services provider with 49.0 million subscribers on its GSM network as of end-December 2011. SMART has built an international reputation for innovation, having introduced world-first wireless data services, such as Smart Money (the world’s first electronic wallet linked to a mobile phone), Smart Load (electronic prepaid top-ups in sachet denominations), Smart Padala (mobile-based remittance service) and the Netphone (Android-based operator feature phone). SMART is a wholly-owned subsidiary of the Philippines’ leading telecommunications carrier, the Philippine Long Distance Telephone Company which is listed at the New York Stock Exchange. For more information: www.smart.com.ph

2 Days of Training (Zendesk and PayrollHero)

Posted on April 7, 2013 by Stephen Jagger

Our office in the Philippines is used by quite a few companies for events. We have, what we call, a “think tank” that works great for events. We have been the location for Google, Amazon and most recently been asked to host an event for Zendesk.

Zendesk is running a day long session on April 17th 2013 in our think tank and since Zendesk and PayrollHero share a few customers we thought it would make sense to run a bootcamp of our own the day before to make it easy for companies that wanted to attend both.

Join us!

PayrollHero – April 16th 2013 (Register Here)
Zendesk – April 17th 2013 (Register Here)

Fun Times at Zendesk University in Vancouver

Posted on April 3, 2013 by Adam Baechler

This week, Mike and I (Adam) attended an Customer Service education event in Vancouver hosted by Zendesk.

Zendesk is the leading cloud-based customer service software solution. More than 25,000 companies such as Gilt Groupe, Box, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use.

We have been using Zendesk for over a year now with much success, but we know there is always room for improvement when it comes to communication in customer service and communication within our teams. Our goal was learn more about how to use Zendesk for our customer support and to meet other Zendesk users to share and learn with them.

zenu-room

The event was a full house, with most participants following along on their device of choice: laptop, ipad, smartphone or just plain old eyes and ears! In attendance were companies of all sizes, including start-up tech companies like ours.

Mike, Adam & Bryan with Avandi from Volo

We met Avandi from Volo, a local start up – they have built software for the Fitness Industry including online scheduling, billing, lead & member management, automated work flows, POS, reporting, and payroll in one system.

Adam and Brandon Knapp (Customer Advocate at zendesk.com and the instructor for the event.)

Living in Whistler, we are well-versed in the term “Après” and always enjoy the socializing and networking that comes after an event with other startups and tech companies! Here we are at the Mix and mingle (aka après!) after class. From left to right, Bryan from Ubertor, Jack and Keith from RideBooker.com, Bart and Alex from advisorwebsites.com, J.D. Peterson (Vice President, Product Marketing) at Zendesk.com, Mike and Adam from PayrollHero.com.

Après. As all good events should have!

All in all, it was a great use of our time. When you can combine learning, inspiration, and networking with like-minded business-people, it’s been a good day.

Check back to see our follow up posts on Customer Service Analytics, How we are using Zendesk Automations and Triggers to help with our business processes.

Our Engineering Best Practices – what are yours?

Posted on March 28, 2013 by Piotr Banasik

This blog post is not for the average PayrollHero user, fan or follower, and not for the faint of heart – we must warn you that it’s quite technical!

However, we would love feedback/comments from you developers/programmers/techies out there!

As a bit of background, the PayrollHero Engineering team has a mandatory weekly meeting with every Engineer in attendance. We use that meeting as a forum to work out any issues we’re having, or discuss stuff that’s been bugging us, and even set policies.

We wrote out some of the best practices we already have in use, and some more that we may want to adopt, and then we voted them in as standards for the team, which will essentially becomes our constitution. Our goal is that these Best Practices will help us create higher quality code, and at the same time avoid some typical internal conflicts.

This list is a work in progress, and every other week we agree to add or modify items. I’ve pasted them here below the break since it’s quite a list!

We’d like to invite feedback on this list. Where this stacks up against stuff your developers/programmers/engineers do? Your comments are welcome, please let us know what you think.

Continue reading →

PayrollHero Manila Bootcamp Recap

Posted on March 28, 2013 by Stephen Jagger

We ran the first PayrollHero bootcamp in Manila, Philippines the other day and it was a great success. We had a full house of customers interested in learning more about the PayrollHero platform and how the time, attendance, scheduling and payroll functionality works within their operations. Below are a few pictures from the event… hopefully you can make our next bootcamp!