Looking for Fast Internet in the Philippines?

Screen Shot 2014-08-29 at 11.35.45 AMInternet in the Philippines is not the most reliable. From outages to slow periods it can really affect productivity.

We began using HTech services a few years ago and have not looked back. They utilize both telco’s and have a product that gives you fast internet with uptime guarantees. If you are looking for a solution to your internet issues, check them out. Here is a bit more about them;

HTech is a value-added services provider that operates one of the largest data communications networks between the Philippines and the U.S. Established in 2003 with a steady customer base of corporate customers, mostly belonging to the BPO and Contact Center industry. Part of the Globalink Holdings – a pioneer in the Philippine outsourcing industry since 1985, and has interests in I.T. Outsourcing, Construction, Horticulture, Food, and Entertainment.

We are focused on providing quality Internet and VPN solutions to mission critical clients who depends heavily on the Internet and Voip applications.

We operate our own KPO and BPO business here in Manila since 1985, to date we have 5,000 employees doing KPO work for offshore clients. Since we operate a large scale Internet based business, we saw the need to be fully redundant so we designed a network where we wont be dependent on local telcos when their IPLC services goes down. This prompted us to build our own fully redundant network between the US and ASIA. Utilizing all the available sub-sea cable facilities available here in Manila . These are C2C,JUCN, TGN IA, TGN P, EAC, PCI , AAG, GP and APCN2 sub-sea cables.”

Welcome to the new TeamClock Chrome…

… and goodbye to time_clock as of 09/03/2014.

006d6ade-a225-41bb-bcf8-f059852f0cd7Over the past few months we have received a lot of feedback on our online web based TeamClock app.  At PayrollHero we aim to be ridiculously client focused and make the improvements that you, our customer, want to see.  So we would like to introduce our new TeamClock chrome.  TeamClock chrome is designed to replace the time_clock page and be used on all computers, laptops etc.  This change does not effect iPad, iPhone or iPod users, TeamClock iOS will continue to offer the great experience your already use to.

So what new features does TeamClock chrome offer?

  1. Employees can view their schedule using the app
  2. Managers can make schedule changes using the app
  3. Offline Mode – If your worksite loses internet connection you will still be able to clock in and out. Once the internet is restored the app will resync with our servers.
  4. The app is quicker and more responsive.

So, we have decided to discontinue the existing teamclock. We feel that we have a far better experience in our new app.  It is more reliable and the feedback we have had from the clients that have been testing it is excellent.  

What this mean is your worksites will need to download the new app.  The app works as an extension to the chrome browser.  You will need google chrome to run this app.  For instructions on how to install the app please just go to this link. (to install go here)

If you have any questions about this change or anything please don’t hesitate to contact us at support at payrollhero.com we are always happy to help.

National Heroes Day!


National Heroes Day is a Regular Holiday which always falls on the fourth Monday in August commemorates a day for all the special individuals regarded as National Heroes in the Philippines in many different categories of achievement.

Philippine BPO CBE Chooses PayrollHero


We just received a great testimonial from a Philippine BPO (read: outsourcing company) that came to us as their previous solution was not accurate and they were in need of a change. Check out what their HR Director had to say about PayrollHero:

“CBE Companies currently employs over 1,200 people in seven locations globally. Its corporate headquarters is located in Cedar Falls, Iowa, with two additional facilities in Waterloo, Iowa, and additional facilities in Overland Park, Kansas; Haverhill, Massachusetts, New Braunfels, Texas and Manila, Philippines.
CBE was in search for a new payroll provider. Our previous payroll provider was a 3rd-party organization that assisted us with end to end payroll and accounting. CBE needed a more transparent payroll process which prompted us to look for a new payroll platform and found PayrollHero.

PayrollHero is not only our payroll provider, but we use them for time, attendance, scheduling, human resources information system and business intelligence. PayrollHero’s onboarding process was effective in not only making the transition smooth and painless, but our payroll is completely error free. We no longer have complaints from employees, in fact, we have employees telling us how much they love the selfie clock-in and the real time data. This new transparency was needed.

I would not hesitate to recommend PayrollHero to other BPOs in the Philippines.”
Director, Human Resources
CBE Group of Companies

Subway Philippines Chooses PayrollHero

subway1We were in need of a payroll platform, built for the Philippines, that works seamlessly for a multi-location food and beverage business. When we came across PayrollHero, it was exactly what we were looking for. Their accurate time, attendance and payroll platform is the only platform offering this full suite of services in the Philippines.

James Kodrowski, Subway Philippines

Ninoy Aquino Day is Coming Up


On August 21st every year, the Philippines celebrates the national non-work day called Ninoy Aquino Day to commemorate the assassination of former Senator Benigno “Ninoy” Aquino, Jr.  He as well as his wife Corazon Aquino who later became President of the Philippines are considered some of the highest heroes to the Democracy reform throughout the country.

Start 2015 On The Right Foot; BIR Alphalist

bir alphalist 2316As we get closer to the end of the third quarter companies start looking at their plans for 2015. One of the big items they look at is their payroll. Having a single platform for your payroll for a calendar year makes many things easier, but specifically makes the payroll administrator’s life easier when it comes to the AlphaList.

The AlphaList contains all of the names of employees, how much income they have been paid, how much withholding tax has been charged, etc. It is a digital file that is sent to the Bureau of Internal Revenue (BIR) of the Philippines every year. The problem is, if a company has been using multiple payroll platforms throughout the year the job of creating the alphalist becomes very manual and tedious.

If you are looking at making a change to your payroll solution, then now is the time to do it. At PayrollHero, it takes a few of pay cycles to get a new client up and running on our platform. We have a very detailed, deliberate onboarding and training process that ensures success. If you would like to learn more, contact us now and we can run you through how we do things and work to learn more about your company and your needs.

FamilyMart’s 57th Store ~ Ayala Triangle, Makati, Philippines

The team at FamilyMart has been on a tear since opening up shop in the Philippines. They have opened 57 stores in about 8 months and plan to finish 2014 at around 110. Today was the launch and blessing of their Ayala Triangle store in Makati and the welcoming of their first customer to that store.

FamilyMart are big and bright convenience stores with a focus on quality. They are set for rapid expansion in the Philippines with a goal of 500 stores. Here are a few pictures from the opening / blessing today.

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