How do I open a restaurant in Singapore? Presenting the PayrollHero Knowledge Kit!

The PayrollHero blog aims to be the knowledge repository for any restaurant owner or retailer in Southeast Asia. We have built our database with things you need to know while doing business in Singapore.

With that in mind, we have been working on a little project. Presenting the PayrollHero Knowledge Kit!

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This starter kit was put together to give you high level information about Singapore, share some thoughts from restaurant owners, and present relevant statistics from our market research.

The information here includes research that will help you open a restaurant in Singapore or expand into the country.

  • We talk about what CPF contributions are with information about the different Ethnic Funds that require contributions.The pages are linked to relevant tax forms and websites that offer more detailed information if you want it.
  • There is an industry overview and analysis on the latest consumption trends in the country. We give you a salary table to refer to for your Human Resources (HR) team in Singapore.
  • We also give you practical write-ups on how to get an import license, food hygiene requirements and the best internet service provider for your restaurants.

But we don’t want to give you simple hard facts that you could just Google anyway. The Knowledge Kit has a wealth of information in the form of personal stories and experiences in these countries. We interviewed the president of SaladStop!, Mr. Adrien Desbaillets. He gave advice on how he chooses locations in Singapore among other practical nuggets of information. We see it as a way to help the community because there is no better way to learn than from people who have gone through the same roadblocks as your are facing right now.

We hope this information is useful to you. We would love to hear back from you with what you think about the Knowledge Kit, how we can make things better and how you use this Kit for your own research into the restaurant industry.

Lastly, we are releasing more of these for the retail industry. Watch out for more information about these industries and countries. We have also created a Knowledge Kit for the Philippines.

So go ahead and click on the image above to access the Knowledge Kit. Let us know what you think. And good luck with your new business!

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How to Get an Import License in Singapore

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How do you import the best ingredients for that awesome burger?

Scenario 1: Your restaurant is up and running. We’ve got your back with the liquor license. But now, you want to introduce a new segment to your restaurant: modern Japanese. You realize you need to import supplies in order to wow your customers.

Scenario 2: You are running a grocery store and want to sell imported products: meat, fish, eggs, processed food. Your supplies are coming in from all over the world and the suppliers are ready for business.

Your imported supplies need to be approved by Singapore Customs. You need an import license before you do anything else. How do you proceed?

Step 1: You need to register with Agri-Food & Veterinary Authority of Singapore (AVA). But before that you must make sure of the following:

  • Ensure that the imported products comply with the General Classification of Food and Food Products
  • Do note that importing fresh table eggs require an additional screening process to ensure that you have complied with the storage requirements. More on this here.
  • Make sure that the food establishment that is exporting food to Singapore is accredited by AVA. You can check here if the country or food establishment you are importing from is accredited by AVA.
  • An active Unique Entity Number (UEN) with Singapore Customs. To learn how to activate your customs account, click here.
  • A GIRO account for the payment of fees

Step 2: Submit an application to AVA through the e-licensing website. You can apply for a license to import meat, fish products, fresh fruits, vegetables and table eggs. To import processed food products and food appliances, you have to register on the same website (no license).

Step 3: You must pay for your license via GIRO

Here are the charges for licensing and registration fees:

License for Import/Export/Transshipment of Meat and Fish Products SGD 84/year Normal Service:
1 working day to processExpress Service:
Same day processing. Pay an additional fee equal to the cost of your licence
Licence for Import/Transshipment of Fresh Fruits and Vegetables S$378 per annum Normal Service:
1 working day to processExpress Service:
Same day processing. Pay an additional fee equal to the cost of your licence
Licence to Import Table Eggs Free 5 working days to process
Registration to Import Processed Food Products and Food Appliances Free 1 working day to process.

The process is straightforward and quick.