Daily Archives: July 21, 2014

Lunch at the Canadian Ambassador to the Philippines Residence

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(L – R: Stephen Jagger, Irene Reeder, The Honourable Ed Fast, Canada’s Minister of International Trade and Minister for the Asia-Pacific Gateway and Ambassador Neil Reeder)

I had the honour of being invited to a business roundtable at the official residence of Canada’s Ambassador to the Philippines. 

The Honourable Ed Fast, Canada’s Minister of International Trade and Minister for the Asia-Pacific Gateway was in town and Ambassador Neil Reeder hosted him as well as 10 Canadian executives doing business in the Philippines.  

The lunch was designed around giving the minister feedback about the region, how the Canadian Government can help and general feedback on the Embassy’s services. 

PayrollHero was the youngest company represented with the next closest being about 20 years old. Both CEOs two great Canadian insurance companies were there (Sun Life and Manulife) as well as companies in the aerospace industry, agriculture and technology.

Irene Reeder not only put together the menu, but cooks most of the food. It was an amazing lunch with Canadian food and wines being represented.

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Ridiculously Client Focused; Lau from CBTL

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unnamed(L – R – Adam Baechler, Michael Stephenson, Piotr Banasik, Kieran Peppiatt, Stephen Jagger with Laurene Marie Clavo de Comer aka Lau in the front)

We are ridiculously client focused. That means getting close to clients, working from their locations, learning about their processes and understanding the why behind the tasks they are completing.

Today, we invited Lau from The Coffee Bean and Tea Leaf Philippines into the office to show us how CBTL handles scheduling at a branch level. She demonstrated how she used the system to help us get better insight into how our customers interact with PayrollHero. It was a great session where we could see first hand, how a store manager interacts with our platform and how their internal processes work. Thanks Lau!!