We have completed another bank file for your use. You can now export the Metrobank payroll file from your PayrollHero account.
You can learn more about how it works here as well as see all of the other Philippine bank files PayrollHero software can produce.
At PayrollHero we are so confident with the payroll calculations of our platform that we have instituted a bug bounty program for any bugs found within payroll calculation feature set.
If you believe that you have found a payroll bug on PayrollHero, we encourage you to let us know straight away. We will investigate all legitimate reports and do our best to quickly fix the problem. Before reporting though, please review this page.
Bug Bounty Program Information
We recognize and reward clients who find payroll calculation bugs within PayrollHero. We are so confident in our numbers that we have put this program together.
If you find a payroll calculation bug within PayrollHero you can submit it to our team for review. If qualified you will receive US$100 and your company will receive a US$100 credit to their account.
If you have any questions about the program please feel free to contact us. We will continue to update this page with more details as needed.
Our loyalty department has been working on some people analytics reports as a way to provide more value to our clients. Our team curates client’s data into a personal, hand crafted experience for the CEO or owner of the company. So far the feedback from our clients have been fantastic. We started with the Employee Happiness Report but have expanded the offering to include five other reports.
Employee Happiness Report – Semantic Analysis of clocking photos to determine the happiness of your workforce and answer questions around how happiness leads to productivity.
Clocking Infraction Report – Analyzes late/early clockings to determine behaviour trends and calculate the cost of infractions.
Resolution Analysis Report – Analyzes automatically resolved clocking infractions vs. manually resolved clocking infractions to determine how to optimize your automated thresholds.
Chronic Non-Clocking Report – Analyzes the hidden costs of employees who do not clock in or out. (resolution time, man hours spent, etc.)
Photo Mismatch Report – Examines clocking selfies to look for signs of buddy punching & other suspicious activity.
GPS vs. Worksite Mismatch Report – Collects all GPS data around clockings to determine who may be clocking in or out of their assigned worksite.
Want to learn more? Reach out to our team to chat anything. Just click on the chat bubble on any of our websites, including this blog. →
We have been working to understand Employee Happiness across our clients at PayrollHero and have come out with our first report to help our clients make changes based on data.
The first version of our Employee Happiness Reports have started going out to our clients and you can see an example of one here:
We are working to understand employee happiness and how it relates to commute distance, wage, weather, who you work with and much more.
Inc Magazine wrote an article that gives you actionable ways to boost employee happiness;
Check out their complete article here.
Often times, companies generate payroll and pay out an entire month’s wages to an employee before the month has ended. We call this assuming payroll. This is how it works: If payroll is generated an the 25th and paid out on the 27th, the manager pays the full month’s wages, up till the 31st, assuming that the employee will make it to work on the last few days. If he doesn’t, the manager 
needs to deduct his wage in the next month
Assuming payroll is an inefficient and inaccurate way of paying employees. We’ve come across many business owners who do it in Singapore. Most of the time, it’s because they have been doing it for years and have never thought about changing the rule. We help our clients transition from assuming payroll to regular payroll which saves clients money and time. Here is a blog post on exactly how to transition from assuming to regular payroll.
Irregular Clock-in Timings
When an employee clocks in at 8.57am instead of 9.00am, the biometric device records it to the exact minute. Your HR manager needs to manually correct the irregularity because coming in 3 minutes early does not mean that the employee will get paid for those extra three minutes.
The PayrollHero app has a threshold feature that solves this problem. An HR manager can set a threshold: if an employee clocks in between 8.55am and 9.05am, their clock-in time resets to 9.00am, automatically correcting the irregularity that your HR manager would have had to deal with otherwise.
Disparate Systems for Time, Attendance, Scheduling and Payroll
Business owners have multiple systems that deal with different HR problems; a biometric device to measure clock ins, a separate Excel sheet that imports data from the biometric device and generates payroll, another Excel sheet that needs to be updated every week with schedules for each employee and a whole other system that employees use to apply for leave. With so many systems to deal with, no wonder an HR manager barely has any time to engage with employees or find innovative ways to overcome Singapore’s labor crunch.
An end-to-end solution that removes any need for multiple devices is exactly what an HR manager needs. PayrollHero allows employees to click selfies on their phone or an iPad in the work site when they clock in. This data is stored in the Cloud and used when payroll is generate by the system. The same app is used when applying for leave or checking schedules for the week. An HR manager can use the app on his laptop, phone or any device with internet connection anywhere in the world and have full control over what is going on at his work site.
While these problems are seen as some of HR managers’ biggest in Singapore, they are faced by managers in the Philippines and pretty much any other place too. Some of the other problems HR managers need to deal with are changing tax laws, a labor crunch and laws against foreign workers in the country.
We hope that this post serves as a solution to some of your biggest HR problems. Do let us know your biggest HR problem and how you are currently dealing with it.
A few weeks ago, we rolled out our leave management application. After receiving feedback from our clients, we are releasing a new feature to the application – custom leave types.
When an employee is applying for leave, she needs to enter a type of leave – maternity, child care, leave, etc. Previously, we added all the most popular types of leaves that were applicable, as directed by the ministries of manpower (or their equivalent) in Singapore and the Philippines. However, Singapore and the Philippines each have 8 different types of leaves. Moreover, individual companies may record the same leave under a different name.
To make the system more flexible, the app now allows you to set your own custom leave type. Employees may choose from these custom types when they apply for leave. This benefits the manager when there is a change in the rules and leave types are added or removed. It also allows managers to set what leave types are most commonly used by their employees instead of a long list of types that the government has stipulated but no one actually uses.
A manager can add an unlimited number of leave types. Every type must be unique. Leave types can also be renamed at any point of time. Finally, if a leave type is not used anymore, it can be archived and accessed later.
We hope the custom leave type will be helpful and we’d love to hear feedback on it!
We recently announced that PayrollHero can generate employee happiness reports for our clients. What does that really mean?
PayrollHero takes in data in the form of selfies that employees have clicked on the app. The selfies are used to evaluate employee happiness by looking for certain metrics and correlating them to other selfies. For example, smiling for photos results in a different set of facial expressions than a serious face.
We know what you’re thinking. What if an employee smiles but isn’t really happy. Faking a smile is not hard and the metrics used to evaluate a real smile are the same as those used to evaluate a fake one. An employee could easily fool the app into thinking that the employee is happy when she really isn’t. Well, faking a smile has its own merits.
A Harvard study showed that a smile – whether fake or real – can be uplifting for one’s emotional well being. Granted, a momentary smile for a selfie certainly does not equate to happiness in life because a smile can be fake; but the act of smiling itself is a positive way to cope with sadness. Our preconceived notion that happiness causes us to smile is not always true. In fact, the reverse of that can work as well. A fake smile may be a better path towards happiness than others. It signals a willingness to stay positive in difficult times instead of suppressing ill feelings.
How does this relate to happiness reports? Well, from a high level, the happiness reports suggest a correlation between smiling and happiness and therefore suggest which employee or work site is the happiest. But with deeper inspection, the reports find a correlation between smiling and employees’ positive attitude. As a manager, you should consider the happiness report as a way of measuring positive sentiments in your workforce.
Finally, PayrollHero can use this data against employee records to find a trend in employee behavior. We can provide insight into whether happier employees are generally more punctual; whether unhappy employees experience a longer commute to work everyday; whether the happiest worksite equals highest earnings. This information is unique to PayrollHero’s data. Companies can leverage on it to make more informed decisions on what it takes to improve their bottom line.
Want to learn more? Contact us to chat further.
DBS Bank put out an infographic to help F&B businesses in Singapore “unlock working capital”. They included a few tips and stats.
Interesting stat, “the average Singaporean spends S$1900 a year at hawker centres, restaurants and cafes”.
Are you using “robot cooks, drone waiters and mobile point of sales” services? We know a few restaurants in Singapore pushing technology into their businesses.
How happy are your employees? Do you know? Do you think it matters?
What if you could tell how happy your employees are. Would that change how you make decisions? Would you adjust your operating procedures?
Today we are pleased to announce the Employee Happiness Reports.
“Optimizing Work Productivity with Happiness!” is the core ideal that drives PayrollHero. We’re always looking for ways to measure, track and help clients improve productivity, performance and happiness across their organizations.
We have begun a deep analysis of thousands and thousands of clock photos to analyze the sentiment of the photos. We can then correlate the happiness ratings across other metrics like commute distance, wage, location, plus much more.
Some clients have begun receiving their beta Employee Happiness Reports and we will continue to work with them to understand what data is useful, how it can be actioned and what else should be included.
Some of the questions we are working to answer are;
Already a PayrollHero client? Want to know the answers as they pertain you your business? Contact us and we’ll get you your first report free.
Oftentimes, managers hand over items to employees and hold them responsible for taking care of them. For example, if an employee is usually the first person to the work site, he is given the keys to the place and is responsible for opening the store. PayrollHero allows you to record what items are handed to the employee. Some of the more common items are:
The idea of the Keyring function is to hold the manager and the employee accountable for important assets in the company. If the employee leaves, there is a checklist of items available on the employee’s profile that needs to be accounted for.
PayrollHero allows you to track the location of every clock-in. This means that when an employee clocks in through the app on their phone, you can ensure that the employee has clocked in at their work site. Even if the employee clocks in offline, the app stores the information till the device is connected to t he Internet. The app then uploads the information to the Cloud.
Traditional clocking in devices involve installing infrastructure like a biometrics machine or a punch card system. PayrollHero does away with any infrastructure by having a mobile app. An employee may download the app on their smartphone (iOS / Android) and use it to clock in and out. Most business owners have an iPad at the work site for their employees to record attendance. However, many of our clients prefer not having an iPad and encouraging their employees to se the mobile app instead.
