Author Archives: Stephen Jagger

About Stephen Jagger

Co-Founder of PayrollHero.com

CBTL Brunei and East Malaysia Launch PayrollHero

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CBTL-payrollheroWe are pleased to announce that The Coffee Bean and Tea Leaf franchisees in Brunei and East Malaysia have chosen PayrollHero for their time, attendance, scheduling, HRIS and analytics needs for their multi-location coffee shop chains.

PayrollHero’s platform is perfect for multi-location food and beverage businesses that are in need of a time, attendance and scheduling platform that is cloud based and delivers real time analytics and reports.

“PayrollHero changed the way we manage our business. Before PayrollHero our payroll admin worked tirelessly to complete attendance calculations so that payroll could be run on time. Now, with PayrollHero it is a dream, our numbers are already calculated as they do it in real time as our team members clock in and out from their shifts, and pulling reports is quick and easy. We are big fans of PayrollHero and are now expanding it into our other brands.” 

Khairul Nidzam Bin Abu Bakar, General Manager
The Coffee Bean and Tea Leaf Brunei
The Coffee Bean and Tea Leaf East Malaysia

The Coffee Bean and Tea Leaf Brunei and East Malaysia management team with Stephen Jagger of PayrollHero

The Coffee Bean and Tea Leaf Brunei and East Malaysia management team with Stephen Jagger of PayrollHero.com

Building Diplomatic Ties; Canadian Ambassador Edition

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The Canadian Ambassador to the Philippines, Neil Reeder and his wife Irene joined some of the PayrollHero team for a lunch at the Manila Polo Club today. It was a great opportunity to meet the Ambassador, learn more about his role in the Philippines and how the Canadian government works to help Canadians around the world.
canadian ambassador to the philippines

(Left to Right – Stephen Jagger, Canadian Ambassador to the Philippines Neil Reeder, Irene Reeder, Aidan Sullivan and Sarah Jagger)

Recap: Singapore Management University Panel

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unnamed-1I had the honour of being a part of a panel this morning for the Singapore Management University (SMU) Postgraduate Education and Career Forum at the Mandarin Oriental Hotel in Makati, Philippines.

The topic for the panel was “Shaping The Next Generation Business Leaders” and was well attended. SMU ran this event in Jakarta, Indonesia and Manila, Philippines as part of their drive for next years students.  On the panel, I was joined by;

Moderator: Steven Burton
Deputy Director, Postgraduate Professional Programmes & Dato’ Kho Hui Meng Career Centre, Singapore Management University

Donna De Santos
Country Recruitment Head of Citi Philippines

Elisa Abalajon
HR Director, Mondelez International (SEA Business, APAC)

Rossana Javier
CEO & Partner, PwC Advisory

It was a great panel, with ranging views on hiring, recruiting, education, emerging markets, entrepreneurism and human resources (HR). We all did about 10 minute introductions and was followed by a 60 minute question and answer period with the attendees.

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(Panel L – R: Rossana Javier CEO & Partner of PwC Advisory, Elisa Abalajon HR Director of Mondelez International (formally Kraft International), Moderator Steven Burton from SMU, Stephen Jagger Co-Founder of PayrollHero and Donna De Santos Country Recruitment Head of Citi Philippines)

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Makati; The Selfiest City in the World According to TIME

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makati

According to TIME Magazine, Makati, Philippines is the “selfiest city in the world”.

“An examination of hundreds of thousands of selfies—the low-fi, self-shot photographs that are intensely popular among younger social media users—suggests that the city, part of metropolitan Manila and home to 500,000 people, produces more selfies per capita than any other city in the world.” (source)

That is a great sign for PayrollHero’s selfie based TeamClocks.

Annual Coffee Bean and Tea Leaf Operations Conference, Philippines

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cbtl annual operations conference time and attendance

The Coffee Bean and Tea Leaf organization had their annual operations and training conference in Fort Bonifacio, Philippines this week. A few representatives from each country was in attendance for 2 days of learning, networking and fun.

This year I was invited to speak on employee engagement, how PayrollHero handles it in a tough recruiting environment for engineers, how CBTL Philippines does it. We then covered how PayrollHero can help with employee engagement and how the platform works within companies all over the world.

It was a fantastic event and great to meet the teams from Indonesia, Brunei, Malaysia, Kuwait, India, Korea, USA, Singapore and many others.

Here is the deck used in the presentation;

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(With The Coffee Bean and Tea Leaf Brunei and East Malaysia Team)
unnamed-3 unnamed-4(A little gift for all of the attendees)

Video: Time And Attendance Fraud In Action

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Time and attendance fraud is rampant in many businesses that rely on manual or “honour” based tracking measures. What are manual or honour based systems?

– Written Log Book
– Manager Documenting Arrival and Departure Times
– Excel Based Digital Attendance Log

Want to see attendance fraud in action, check out this video:

Check out how PayrollHero can solve your time and attendance problems.

BreadTalk Philippines Chooses PayrollHero

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breadtalk-payrollherov2We are pleased to announce that BreadTalk Philippines has chosen PayrollHero’s Time, Attendance, Scheduling, HRIS, Analytics and Payroll platform for their 40 stores in the Philippines.

“BreadTalk, a Singaporean lifestyle brand that has gained international appeal, is widely credited for taking the bread and bakery industry to new heights. BreadTalk Group Limited has rapidly expanded to become a distinctive household brand owner that has established its mark on the world stage with its bakery, restaurant and food atrium footprints. Its brand portfolio comprises BreadTalk, Toast Box, Food Republic, Din Tai Fung, The Icing Room, RamenPlay, Thye Moh Chan and Carl’s Jr. in China. With a global staff strength of 7,000 employees, the Group has a network of over 800 outlets in 15 territories such as Singapore, China, Hong Kong and the Middle East.”

BreadTalk plans to utilize PayrollHero to streamline their HR processes and revitalize how their attendance data is collected. Their employees are excited to start clocking in for work via #selfies and getting real time analytics around their time and attendance.

Welcome to PayrollHero, BreadTalk Philippines!

If your business is interested in learning more, contact us anytime.
(or join tomorrow’s free webinar)

In The News: Ghost Employee Round Up

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Ghost employees are a worldwide problem… every once in a while we take a look at Google News to see what is happening in the world of ghost employee fraud. Here is what we found today from New York, Manila and Philadelphia.

City to recoup $1.4 million from custodians’ “ghost employee” scheme
“…two Bronx high school custodians had defrauded the city out of hundreds of thousands of dollars by listing “no-show” employees on their payrolls, the city announced a deal to get the money back.” (more)

Human rights commissioner suspended for ‘grave misconduct’
“There were also complaints of Quisumbing requesting and accepting a share of her staff’s salary, and employing and maintaining ghost employees.” (more)

CITY HALL SAM: Unions Back Boyle, Evans Backs Wolf, Kane Backs Himself
“STATE REP. J.P. MIRANDA was indicted on charges of using ghost employees in his district office. The new State Representative will have a chance to explain himself, but the vultures are already flying around his State Rep seat.” (more)

Ghost-employee-cartoon(image source)