Welcome to the family, FamilyMart

Posted on October 16, 2014 by Stephen Jagger

familymart-payrollhero2 FamilyMart joins many successful food & beverage and retail businesses in the Philippines that have chosen PayrollHero as their time, attendance, scheduling, HRIS, business intelligence and payroll platform.

FamilyMart is a joint venture between Ayala Land, Inc., part of the Ayala Group, one of the country’s largest business groups, and Stores Specialists, Inc., part of the Rustan Group, one of the largest retailing groups.

They plan to open 100 stores in 2014 within the Philippines and just launched their franchising efforts to as part of their goal of having 500 stores in the country by 2018.

FamilyMart franchising launch event at the Dusit Hotel in Makati, Philippines.

FamilyMart franchising launch event at the Dusit Thani Hotel in Makati, Philippines.

Taking Adventure Engineering To The Next Level

Posted on September 14, 2014 by Stephen Jagger

Ian Keen and Melinda MacNamara

At PayrollHero we hire what we call #AdventureEngineers (video) and our team takes that to the next level. From taking avalanche courses to setting up an office in Whistler to touring around Southeast Asia we are all in when it comes to adventure.

What is an Adventure Engineer? Noun: An unusual and exciting, experience or activity built around a flexible work schedule.

As part of our commitment to being ridiculously client focused we are bringing our Whistler team into Southeast Asia for a few weeks of learning, client meetings, ideation sessions and adventure. What is interesting is that one of our colleagues on the iOS team, Ian Keen’s girlfriend is joining him for the trip. It seems that Adventure Engineers hang out with like minded adventurers. Ian’s girlfriend Mindy is coming to Manila and is set to make the best use of her time. She has reached out to a few orphanages and is going to visit the kids, bring them toys, coloring books and the like. She has setup a GoFundMe page to raise $300 with all proceeds going to Manila kids in need. Check out her page if you want to support her in her adventure.

Hey Guys, I’ll be in Manila for a month and while I am there I am going to volunteer in an orphanage and do some work with street kids.

I will be buying some colouring books and crayons, basic food and clothing. Any additional funds will also go towards buying things like this.

I’ll be posting lots of photos of the places I go and the things I buy.

Help me to directly help the kids in Manila – every cent raised will go straight to the kids.

Thanks Mindy

PS. We are hiring more adventures, from client services, to iOS, Android and Ruby engineers, get in touch with us if you have the chops to be an #AdventureEngineer.

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Are You Ridiculously Client Focused? (HIRING)

Posted on September 11, 2014 by Stephen Jagger

00H0H_jpq1cObRYfe_600x450 PayrollHero is looking for ridiculously client focussed leaders to build out the Manila Branch of Customer Support.

With branches in Singapore, Manila and Whistler you will be an integral part of an international startup focussed on disrupting the Time, Attendance, Scheduling, Payroll and Business Intelligence space throughout the billion+ workforce of South Asia!

The majority of the PayrollHero cloud software platform is being hand crafted in Canada by an international team of engineers hailing from France, Australia, India, USA, Canada, Vietnam, Scotland and of course there are few Filipinos for good measure. However, our Client Success team are based here in Manila to be closer to our customers.

Swagger in your application if you:

Are comfortable with helping businesses succeed
Have an understanding or willingness to learn about payroll
1-2 years of experience in customer facing roles.
Live in the stretch
Have basic typing skills, knowledge of G-Mail, Google Docs, Google Chrome and familiarity with the internet.
Excellent English, both verbal and written.

At PayrollHero you must love figuring out how to make people smile! You will wield a variety of online tools (Groove, Gmail, & Nimble) to engage our clients from around the world.

Come help us make a dent in this huge space – every business around the world reels from the pain of payroll every two weeks!

Your compensation starts at ₱20,000/month. After that it is based entirely on your merit. We are looking for leaders to grow this division; this is your opportunity to cultivate happiness and work towards being a partner.

Oh… almost forgot. We’d like to test you before we begin the application process.

Please complete the following task so that we can get an idea of how you will service with our clients…

You are working for a website that helps clients store and manage their client’s contact info. You get the following email from an angry client. The rest of the team is already off for the night and you can’t reach anyone. Please reply to this email you get from an angry client right away:

“Hi,
I tried to log in again today and the log-in still doesn’t work. Nobody is answering your supposedly 24/7 support line and I am getting incredibly frustrated. I stored all of my employee’s phone numbers on your annoying website and now that I can’t access it, I can’t get in touch with my own employees! This is ridiculous and is killing my business. Do you realize how poor your service is? I have been calling for 3 days and still can’t get anyone to fix this for me.
Please get me out of this site but give me back my client’s contact info first!
-Tim”

Please include your reply to Tim in your application to us by email support at payrollhero.com. Be sure to write a cover letter that is specific to us, we are not down with form letters or random generalized resumes.

FamilyMart’s 57th Store ~ Ayala Triangle, Makati, Philippines

Posted on August 15, 2014 by Stephen Jagger

The team at FamilyMart has been on a tear since opening up shop in the Philippines. They have opened 57 stores in about 8 months and plan to finish 2014 at around 110. Today was the launch and blessing of their Ayala Triangle store in Makati and the welcoming of their first customer to that store.

FamilyMart are big and bright convenience stores with a focus on quality. They are set for rapid expansion in the Philippines with a goal of 500 stores. Here are a few pictures from the opening / blessing today.

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Lunch at the Canadian Ambassador to the Philippines Residence

Posted on July 21, 2014 by Stephen Jagger

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(L – R: Stephen Jagger, Irene Reeder, The Honourable Ed Fast, Canada’s Minister of International Trade and Minister for the Asia-Pacific Gateway and Ambassador Neil Reeder)

I had the honour of being invited to a business roundtable at the official residence of Canada’s Ambassador to the Philippines.

The Honourable Ed Fast, Canada’s Minister of International Trade and Minister for the Asia-Pacific Gateway was in town and Ambassador Neil Reeder hosted him as well as 10 Canadian executives doing business in the Philippines.

The lunch was designed around giving the minister feedback about the region, how the Canadian Government can help and general feedback on the Embassy’s services.

PayrollHero was the youngest company represented with the next closest being about 20 years old. Both CEOs two great Canadian insurance companies were there (Sun Life and Manulife) as well as companies in the aerospace industry, agriculture and technology.

Irene Reeder not only put together the menu, but cooks most of the food. It was an amazing lunch with Canadian food and wines being represented.

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Hong Kong “Fireside Chat” with GrabTaxi and PayrollHero

Posted on July 18, 2014 by Stephen Jagger

Myself and the CEO of GrabTaxi, Anthony Tan, were invited by TechinAsia to participate in a “fireside chat” in Hong Kong yesterday at the Paperclip co-working space in Sheung Wan to talk about startups, Asia, growth and the startup environment in Southeast Asia.

It was a fun event with the questions focused on each of us for about 20 minutes and then open floor questions to the guests. The Hong Kong startup culture looks to be thriving, with 100+ people in attendance from all over the world.

For my part, I talked about how we came to the Philippines in the first place (OutsourcingThingsDone.com) and how PayrollHero was born. We talked about the challenges of selling into Southeast Asia, what industries our platform is focused on and where we are going next.

There will be a video recap of the event that I will post as soon as it is available.

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Scoring in Southeast Asia: an evening with GrabTaxi and PayrollHero (Hong Kong Meetup)

Posted on July 14, 2014 by Stephen Jagger

Myself and GrabTaxi CEO Anthony Tan have been invited to participate in a fire side chat on July 17th in Hong Kong. You can get complete details here. Will we see you there?

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iHOP, California Pizza Kitchen, P.F. Chang’s Join PayrollHero

Posted on May 20, 2014 by Stephen Jagger

We continue to grow and are pleased to welcome the Global Restaurant Concepts group to PayrollHero. Lead by entrepreneur Archie Rodriguez, they have 7 brands all of which are moving over to PayrollHero’s time, attendance, scheduling, HRIS and payroll platform. Their brands include iHOP, P.F. Chang’s, California Pizza Kitchen, Morelli’s Gelato, Mad for Garlic, Gyu-Kaku and Ramen Iroha.

“We are a fast growing restaurant chain in Southeast Asia and were in need of a cloud based, time, attendance, scheduling, HRIS and payroll platform that would help us to continue to streamline our operations. PayrollHero was the obvious choice and we could not be happier”

Archie Rodriguez, CEO, Global Restaurant Concepts

Exciting times ahead for PayrollHero as we continue to innovate our platform with a focus on employee happiness.

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9 Ways To Promote Your Restaurant In The Philippines

Posted on April 24, 2014 by Stephen Jagger

Restaurants in the Philippines looking for more ways to promote their businesses can use this handy infographic. Nine ideas on how you can promote your food and beverage business that include MetroDeal.com, MunchPunch.com, Looloo.com, Meetup.com plus many others.

9 Ways To Promote Your Restaurant In The Philippines (PayrollHero.ph) from PayrollHero

Looking for a multi-location time, attendance, scheduling, HRIS, analytics and Philippine payroll platform? Contact us for a one on one demo.

BUY Crocodile in the Yangtze – The Alibaba Story

Posted on April 21, 2014 by Stephen Jagger

seat-giveaway We had the honour of presenting the Asia Premier of the film Crocodile in the Yangtze – The Alibaba Story in the Philippines just over a year ago. We flew in the director, Porter Erisman so that we could watch the film as well as do a question and answer with Porter after.

It was an amazing video and a fantastic night. We had tech entrepreneurs from all over Southeast Asia fly in to join the event and take in one of the most entertaining movies on entrepreneurship. Of course a big thanks to EO Philippines and Amazon for stepping up and sponsoring the event so that it could all be possible.

Did you miss the event? Want to own the movie? We now you can. Crocodile in the Yangtze – The Alibaba Story is now available for pre-order on Vimeo on Demand.

Here is the trailer: