Got Problems At Work? Don’t Resign Yet

working on laptop

It always starts with a feeling. You feel that your current job is not utilizing you to your full potential. Or you feel that your superior is not sharing opportunities where you can apply for a lateral or higher position. Or you feel that it’s okay to be a little more reckless and cut corners on work or incur more lates, absences than usual since they don’t pay attention to you anyway.

Then that feeling turns into something you can’t shake off. Your superior would no longer share or confide work opinions with you. Some of your work responsibilities have been endorsed to a teammate. Instead of commendations, you start getting an infraction or warning letters from HR. You’re getting excluded from meetings you used to attend before. Conversations with colleagues are no longer warm, and people you’re close to are already advising you to look for new job openings instead.

If you have experienced some of these things, it’s more likely that you are on thin ice at work. But don’t resign yet.

Resign or Stay?

If you think resignation is a pragmatic solution, you’re not alone. In fact, most employees opt to quit their jobs when things don’t go their way.

But quitting doesn’t usually solve your problems at work, and it is most likely that you’d be encountering the same issues in another job if you don’t know how to deal with it in your current job.

So before you write up your resignation letter, ask yourself these questions first:

1. Do I have the money to keep me afloat until my next job?

Money is usually a good reason for you to stay right now. It is definitely a solid reason, especially if you are receiving a hefty paycheck or a salary amount that covers the bills and allows you to enjoy certain conveniences.

But for some people, they usually hang on to their current job until they have built enough savings to support them the moment they resign and move on to the next job.

2. Is my unhappiness at work because I am unsatisfied with what I currently do?

While a hefty paycheck is a good motivator, doing a job you hate will obviously burn you out in the long run. If you tried applying for a higher position in the company but got rejected, you should probably think about your current potential and what skills/higher education you need to acquire to be more desirable. Staying put in your current job could be extra points for you if your company values loyalty, so the next best thing to do is to put in extra work on skills improvement.

The best people to assess your potential are:

  • Your current team lead/supervisor
  • HR; and
  • The current team lead/member if the role requires being transferred to a different department.

PayrollHero Daily Pulse

Daily Pulse is a TeamClock iOS beta feature on PayrollHero that measures the team’s KPIs (key performance indicators). Data mined by Daily Pulse could help you and your team lead or supervisor assess your main strengths and improvements needed to be better at your job and be a potential candidate for a position you might want to pursue in the future.

3. Will my stay at my current company open doors for me for my career?

Considering your company’s influence is still an important assessment to make when deciding to stay. Staying in your current job at a top company for a while longer is a good idea, but it doesn’t mean you have to rely on your company’s reputation alone.

Build a referral network of people — establish relationships with people who can speak to your core personality and strengths and your on-the-job conduct and work-related skills. While your supervisor or team lead could be a perfect character reference, try to seek managers or executives who can attest to your work ethic.

4. Do I need to stay to master certain skill sets that would be great for my career progression?

It’s tough to be positive about your current job when you don’t like to do it or feel that you are not progressing from it. But think about your current job as an opportunity to master skills that would be vital to your career progression.

In order to do so, you first need to change the way how you view your work. For example, taking calls may not look like a skill to you, but being a master of customer service is. Inputting data might be a mundane task, but being an Excel or spreadsheet expert could be the very edge you’ll have a future position you want.

5. Are you feeling uncertain about your job security?

People who have received infractions at work typically take the easier way out by preempting HR’s move to fire you and resigning instead. This way, they avoid getting bad marks on their record that could affect their employment chances for a different company.

On the other hand, there is a way to turn your situation around. We’ll let you in an industry secret: it’s cheaper for even big companies to keep people than hiring new staff to replace you. Unless your company does not foresee the need of keeping the position or would need to lay off people, or you have done something that accounts as a criminal offense, they will want to work with you to see to it that you’d remain to be an effective member of the team.

If you’ve been missing too many work days, messed something up at work, or been incurring too many lates, it’s always best to reach out and have an open, frank communication with your supervisor or team lead. This way, you can both work out a plan on how to overturn your infractions and improve your current performance.

PayrollHero Analytics

Your supervisor or team lead can provide a data-backed assessment of your work performance using Analytics, a PayrollHero tool. Analytics provides insights about employee attendance so you and your supervisor or team lead could come up with strategies like flexible or behavior-centric scheduling and site assignment.

Final Words

People flounder in their jobs every now and then, so not doing great at work is not a unique problem. The best thing for you to do if you are in this position is to establish first what you really want to do, assess steps on how to get there and tough it out to get a solid handle on things in your job you don’t really like. There’s no point in resigning if you’re jumping into a new one that you end up regretting over.

At PayrollHero, we believe in creating a happy workplace for both employees like you and your boss. We develop products and features specifically designed to create an environment where you can reach your potential to do not just great things for your company, but also to your career.

Giving credit to the ‘little guy’ in your company

The PayrollHero Way
Giving credit where credit is due is an important task for managers to keep the morale of their employees up. Employees like to be noticed and praised for a job well done.

Why are managers not giving enough praise? Besides the fact that you are busy running around, taking care of daily operations; making sure everything is running as it should, finding out which employee did well for the last 4 weeks will take more effort. Most of the time, this task is not on the top of the priority list and so easily overlooked.

PayrollHero can help you look good to your employees!

Surely there are times where you wish you would have remembered to at least say ‘Good Job’ to Bob the cashier for working 8 hours and being the most helpful. Human errors like this can be avoided by using a simple app, where you can monitor your employees day to day work and track how they are performing accurately.

By using the employee feedback app, Daily Pulse, employees are able to ‘like’ their colleagues that was the most helpful at the end of the shift. Another plus, your customer can give their feedback using the Customer Feedback app too- by voting for the employee that was the most helpful to them.

You, the manager, will receive the data in real time via Xray Insights app. The app will show a clearer view of each employee performance and tracks the employee who is getting the most ‘likes’ on that particular shift. Information is readily available for you at a touch of a button. This makes your job so much easier! It also eliminate subjectivity in your decision as it is based on figures- not hearsay.

Work Place Transparency

At PayrollHero, we want to break the conventional workplace hierarchy by making information more transparent within the company. Using mobile or web apps, all managers can readily access whatever information required anytime, anywhere. We recognize that being on the ball is important when running a business- so time should not be wasted on you waiting for information from other managers.

The Data Might Even Surprise You! 

You may be glad to find out that the employee that is actually doing great is the person you least expect. It could very well be the person who is clearing the dishes- that is the most helpful employee among the rest and the most ‘likeable’ to your customers.

The app works by making sure every employee is acknowledged, from the chef to the janitor. You can be the best manager who knows exactly the deserving employees to give credit to at the end of the day.

Read our post on Scheduling Best Practices for Managers.


Want to learn how to be a better manager?

Join our next Meetup on 10th Jun 2015 @ 4pm in Singapore.

We will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

To register >>> Capture

 

 

 

Current Analytics Available via PayrollHero

Editors Note: This is another post by Kieran Peppiatt, Head of Client Success at PayrollHero.  Due to the overwhelming interest in our new Xray Insight pages he put together this post that explains the business intelligence that you can glean from PayrollHero.

With the launch of our new Xray Insights app we get a lot of customers asking us about what analytics we currently have on offer so I thought I share what is currently available. That said, we’d love to hear what you want to know about your employees.  We are constantly looking at ways to improve this area of PayrollHero and would welcome your thoughts and suggestions in the comments below.

Attendance Analytics

My Attendance

Here individual employees can see their own attendance for the current month. They can also view their overall ranking in the company and their correlation on specific dates against the company averages.

time and attendance analytics

Company Attendance Leaderboard

On this page you can see your employees overall ranking within the company. This is done by early, lates and absences.

You can also see a leaderboard of the employees with perfect attendance.

absence attendance statsearly birds attendance statslates attendance stats

Summaries

Here you can see how things like the weather and commute distance affect your company’s attendance. Do more people come in late when it’s cloudy, or do people call in sick when it’s raining? Here you can see if weather has any correlation with your employee’s attendance

You can also see how the commute distance of your employees affects their punctuality.

weather effect time and attendance

Xray Insights

Xray insights is available for iOS devices. It is designed for company leaders who need a quick snapshot or insight into how their company is performing. The app is currently in beta and the reason for this is because we are looking for feedback from our clients on what snapshots they would like to view. If you’re management, leader or company owner please tell us the sort of information you would like to be able to view from your company in the comments below.

Overview

We speak to a lot of HR people and business owners and one thing they want to know is what their average employee looks like. With the overview page of Xray insights you can see that in an instant. It tells you what percentage of your company is male/female, the average gender, age and tenure of your employees.
phone-overview ios stats

Staffing Levels

Ever wondered who is working at your worksites right now?  Sometimes it’s good to know where your people are. Being able to get quick insight to if one of your branches is under or overstaffed is invaluable. With the staffing levels page on Xray Insights you can do exactly that.
phone-staff

Attendance Analytics

Just like the attendance feed in the app you can get the same information straight from your phone. We really appreciate that running a business can lead to a hectic lifestyle and your not always in front of a computer. We wanted to make sure that you can access the information that is important to you where ever you are.
phone-attendance

iPad Only

Customer Feedback

Ever wanted to know which of your employees were doing a great job? Customer feedback lets your customers give a thumbs up any employee who wows them. You can then view the leaderboards to see who your customers love or who you might need help get ridiculously customer focussed!  The rankings for this are viewable via the Xray Insights app.

Daily Pulse

Ever wanted to get real feedback from your employees that isn’t biased or based any single employees opinion. Daily Pulse allows you to take measurements from your “crowd” of employees. Currently you can find out which employees are rated well by their peers. We will be introducing the ability to ask your own custom questions shortly.

daily-pulse

For more information please contact us at support at payrollhero.com

 

15 Reasons Why You Should Use PayrollHero’s TeamClock iOS

Here are 15 reasons why you should use PayrollHero’s TeamClock iOS for your time and attendance needs.

  1. Simple, easy to use Time and Attendance tool
  2. It can function offline (for when you have internet interruptions)
  3. Kiosk Mode can include Customer Feedback tool
  4. Kisok Mode can include Apply for a Job tool
  5. Managers can edit schedules right through the app
  6. You can lock down the iPad with Guided Mode (free, part of Apple’s iOS) so employees and customers can’t access other apps
  7. Quality hardware that has the power to operate quickly
  8. Fantastic camera that takes perfect photos
  9. Employees can see their past clock photos on the home screen
  10. Employees can view their upcoming schedules
  11. TeamClock can be set to auto-update
  12. Wifi and cellular option
  13. PayrollHero releases new feature to iOS first
  14. PunchClocks are prone to fraud (ie. buddy punching)
  15. Bio-metric machines are built for a single purpose

Need more reasons? Contact us and we would be pleased to speak with you about your needs and how PayrollHero can help.

Introducing Daily Pulse; Insight Through the Wisdom of Your Entire Workforce

The first new feature to come out of the PayrollHero Lab is Daily Pulse. One of the things we noticed in many of our clients businesses was how the feedback loop worked within the company. Managers report about their teams to their immediate bosses and those bosses reported to their direct boss. The feedback was sometimes quite biased and it was not the whole story. We wanted to find ways to get feedback from the team to management in a quick and easy way.

Introducing: Daily Pulse

old-way-new-way-4

Every member of your team can now anonymously answer any question upon clock-out. Would you want to know what your workforce thinks of the following:

Whom does your team thinks best lives a core value?
Which co-worker do they find the most helpful?
Who should be the teammate of the month?

PayrollHero is your platform for market measurement of your important KPI’s.

Responses from Daily Pulse are one more point of data for management to make better informed decisions with.

We recommend decisions be made with evaluation of the ever growing data set PayrollHero provides and the qualitative recommendations of their leadership.

Daily Pulse does not attribute whom cast the vote publicly; this in combination with our evolving algorithms should thwart spoiled votes.

Want to learn more?  Contact us.

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