Giving credit to the ‘little guy’ in your company

The PayrollHero Way
Giving credit where credit is due is an important task for managers to keep the morale of their employees up. Employees like to be noticed and praised for a job well done.

Why are managers not giving enough praise? Besides the fact that you are busy running around, taking care of daily operations; making sure everything is running as it should, finding out which employee did well for the last 4 weeks will take more effort. Most of the time, this task is not on the top of the priority list and so easily overlooked.

PayrollHero can help you look good to your employees!

Surely there are times where you wish you would have remembered to at least say ‘Good Job’ to Bob the cashier for working 8 hours and being the most helpful. Human errors like this can be avoided by using a simple app, where you can monitor your employees day to day work and track how they are performing accurately.

By using the employee feedback app, Daily Pulse, employees are able to ‘like’ their colleagues that was the most helpful at the end of the shift. Another plus, your customer can give their feedback using the Customer Feedback app too- by voting for the employee that was the most helpful to them.

You, the manager, will receive the data in real time via Xray Insights app. The app will show a clearer view of each employee performance and tracks the employee who is getting the most ‘likes’ on that particular shift. Information is readily available for you at a touch of a button. This makes your job so much easier! It also eliminate subjectivity in your decision as it is based on figures- not hearsay.

Work Place Transparency

At PayrollHero, we want to break the conventional workplace hierarchy by making information more transparent within the company. Using mobile or web apps, all managers can readily access whatever information required anytime, anywhere. We recognize that being on the ball is important when running a business- so time should not be wasted on you waiting for information from other managers.

The Data Might Even Surprise You! 

You may be glad to find out that the employee that is actually doing great is the person you least expect. It could very well be the person who is clearing the dishes- that is the most helpful employee among the rest and the most ‘likeable’ to your customers.

The app works by making sure every employee is acknowledged, from the chef to the janitor. You can be the best manager who knows exactly the deserving employees to give credit to at the end of the day.

Read our post on Scheduling Best Practices for Managers.

Want to learn how to be a better manager?

Join our next Meetup on 10th Jun 2015 @ 4pm in Singapore.

We will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

To register >>> Capture




5 Sure Wins When You Come To PayrollHero Meetups

This meetup is all about HR and payroll management in the cloud for businesses of any size. Today, more companies are getting smarter and are transforming the way they manage their time, attendance, scheduling, payroll and HRIS to a systematized cloud based solution. To make sure your company does not fall behind on this trend, you need to discover why choosing a better management system helps increase your bottomline.

During the meetup, we will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

Let’s solve those problems! We want to share our expertise together with you at our next PayrollHero Meetup!

We will have Steve Jagger, co-founder of PayrollHero!

Steve Jagger, PayrollHero

Hello there!

Sure Wins! 

  1. Know the tools that can increase productivity in your business by eliminating buddy punching and ghost employees.
  2. Gain new tactics to effectively improve scheduling, time and attendance, HR and payroll management for your employees.
  3. Business Intelligence tools to use for your business to make informed decisions on human resource.
  4. Get to learn about new tools that can help you gain insights and better understand your customer segment.
  5. Our event is free of charge with FREE wine and snacks!

10th June, 2015, 4pm- 5.30pm
Ocean Financial Centre


5 Things Restaurants Need to Do Attract Top Employees

Tips to Attract Top Talent to your Restaurant

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Drawing from my past stint working as a waitress back in 2013 in NYC, I have learned that in the service or restaurant business, not everyone works just for the money. Indeed money is one of the key motivators, but people are looking for so much more.

Thankfully, the owner of the restaurant I worked at paid attention to his employees in order to keep us happy and working at his restaurant. Hiring the right talent isn’t easy (not everybody is good at service based roles) and retaining the finest employees is even harder.

What can make it even more frustrating is the fact that the restaurant business has one of the highest turn over rates in the private sector- at 66.3% by 2014.

In this article, you will find tips for making your restaurant more appealing to better employees.

To attract the A-players to come work for you, you will need:

  1.  A Clear Path to Advancement
    It’s important to remember that people are not working for you only because of the money. Most times it is much more than that. Employees want to know if there is a clear path to advancement in your restaurant. Whether it is moving up to a management position or to the next better paying position on the line, they want to know that the job rewards them based on growth and merit, not who they have to suck up to.
  2. The Work Itself
    It pays to be at a job that rewards and makes people happy. A great employee culture makes a great first impression where potential employees will think “Wow, what a great place to work in!”. It shows that you care about your employees and treat them like family. It also let’s your customers know that you run a quality restaurant with staff proudly working with you.
  3. Offer a Fair Salary Package.
    Restaurant owners should offer a competitive salary package to the employees. Keep in mind that while it does not have to be the highest, it definitely should not be at the bottom.
  4. Well-trained management/ leadership team
    Have great team leader or managers. Take the time to teach them to value each employee and guide them to succeed at their jobs. Great leaders also motivate your employees and create loyalty. When people know that your establishment has a superb leadership team and the ideal working environment, people will be waiting in line to come work for you.
  5. Recognition and Take Care of Your Current Employees
    It is good to feature your employees on your restaurant website and social media platforms. Focusing on your staff creates a positive environment, where they are happy to be at work. Giving praise for good work is also a good motivator. Sharing this information with the public will let potential employees know that you value good work.

    Did you find this blog post useful? Give your comments below.

    Find out how PayrollHero can create a great work place culture for your restaurant. We are happy to setup a time to speak further.

iPad Stands: Upgrading your IT infrastructure

As a tech company, we can’t help but be biased towards cool gadgets and handy apps to boost your productivity. I mean, who even uses paper to take orders at a restaurant anymore?! As a college going kid, I don’t remember the last time I split a bill with a friend using cash. There’s DBS PayLah! for things like that. Paper money?! No way.

You’ve heard it a billion times before: ramping up your IT infrastructure is imperative to taking your business to the next level. Which is why I think this post is essential among our daily PayrollHero blog bites. We won’t be talking about the obvious benefits of revamping your POS systems. What we want to talk about are supporting systems that enable you to do it while looking cool and classy, all at the same time.

The iPad stands for your POS systems require special designing, based on your customers’ ergonomic needs. The most beautiful designs are simple, customizable in order to attach a card reader and focus on the function taking place between the customer and the iPad. The iPad stand can be used for the following:

Restaurants: For customers to reserve tables and order from the menu while waiting in line for tables.

Retail:  To facilitate the POS function of iPads. The stand also can be used at strategic locations to encourage customers to participate in promotions or to give more information about a certain product.

Hotels: For self-check in and check out procedures at the door.

heckler design ipad stand for restaurantsLet’s go deeper into the designs that suit the above functionalities. Heckler Design’s WindFall Stand is perfect for retailers. With the minimalist design, the stand is sleek and manages to hide all those cumbersome wires, giving a classy and professional look. Depending on the functionality, the WindFall designs include long kiosk stands or frames that can be attached to the wall.

Armodilo_DTCArmodilo is an award winning company that manufactures iPad stands. The designs are simple and smart. They are versatile and can be used for a wide range of functions. The most interesting design is Armadilo’s Sphere. The stand is attached to a desktop surface and can swivel 90 degrees with an optional rotational base. The stand gives a quirky and fun element to the atmosphere, making it a great design for café’s and casual dining locations.

The Square line of iPad stands is clean and the most cost effective. While the customizable features of the stands are limited, the Square design has an inbuilt card reader. It is perfect for users that have already implemented the Square POS software.

The market for iPad stands is relatively new. As the market grows, the functionality of these stands will also expand, making the stand an indispensable part of daily business operations.

Recap: Restaurant Technology Meetup with Jonathan Joson

Last night was the 3rd Restaurant Technology Meetup in the Philippines and we were honoured to have Jonathan Joson join us to speak to the group.

Jonathan is a digital marketing specialist and talked about how to effectively use Search and Facebook Advertising to promote restaurants in the Philippines. He also touched on social media and social media review apps that benefits restaurants!! 

Overall Jonathan’s presentation was excellent.  The group feedback was very positive and everyone walked away with some new nuggets of knowledge to apply to their restaurant businesses.

Next Meetup:
The next Restaurant Technology Meetup will be in January. Be sure to register here to be notified of the details.

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The Philippines Restaurant Industry at a Glance #infographic

The Philippines Restaurant Industry at a glance, broken down in an infographic including data about food and beverage industry, fast food stores and wage information.

Want to embed this infographic on your website? Use the “share” button below:

Restaurant Technology Meetup x2


The first Restaurant Technology Meetup was such a success that we decided to run two in Metro Manila this month so that we could spread out the locations and add a second topic.

November 12th 2013
Quezon City, Philippines
Register Now

November 20th 2013
Fort Bonifacio, Philippines
Register Now

These events are designed for restaurant owners and managers that are eager to learn more about technology in the restaurant space.  See you there!

Recap: The Inaugural Restaurant Technology Meetup Manila


The Inaugural Restaurant Technology Meetup Manila took place tonight in The Coffee Bean and Tea Leaf Boardroom at the top of the Muji/Gap building on High Street in Fort Bonifacio.

The event was a big success.  There were 40 restaurant owners/managers that registered to attend the event, which usually means you get about 25, but we had over 40 show up.

I presented for the opening meetup on the topic of “10 Tech Tools Your Restaurant Should be Using“, which was a general overview of some of the tools that I think are important for restaurants to think about using within their business.

In no particular order, I covered:

1. SEO (search engine optimization)
2. Google Local
5. Your Own Website
6. Twitter
7. Instagram
8. Facebook
10. so much more….

Do you fee like you missed out?  Don’t worry, we will continue to run the Restaurant Technology Meetup around the Philippines.  Register now to be notified of the next meetup.

You can see the slides here:



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Want to see all of the photos from the meetup… head over to our Facebook page for the collection.

The Inaugural Restaurant Technology Meetup (Fort Bonifacio, Philippines)

Restaurant Technology Meetup Oct. 23

The Restaurant Technology Meetup is a gathering of restaurant owners, managers, payroll and HR professionals who are interested in learning more about how technology can help grow and streamline their business operations.

No sales pitches… just a free learning environment designed to foster networking and learning amongst restaurant professionals.

Register here