Giving credit to the ‘little guy’ in your company

The PayrollHero Way
Giving credit where credit is due is an important task for managers to keep the morale of their employees up. Employees like to be noticed and praised for a job well done.

Why are managers not giving enough praise? Besides the fact that you are busy running around, taking care of daily operations; making sure everything is running as it should, finding out which employee did well for the last 4 weeks will take more effort. Most of the time, this task is not on the top of the priority list and so easily overlooked.

PayrollHero can help you look good to your employees!

Surely there are times where you wish you would have remembered to at least say ‘Good Job’ to Bob the cashier for working 8 hours and being the most helpful. Human errors like this can be avoided by using a simple app, where you can monitor your employees day to day work and track how they are performing accurately.

By using the employee feedback app, Daily Pulse, employees are able to ‘like’ their colleagues that was the most helpful at the end of the shift. Another plus, your customer can give their feedback using the Customer Feedback app too- by voting for the employee that was the most helpful to them.

You, the manager, will receive the data in real time via Xray Insights app. The app will show a clearer view of each employee performance and tracks the employee who is getting the most ‘likes’ on that particular shift. Information is readily available for you at a touch of a button. This makes your job so much easier! It also eliminate subjectivity in your decision as it is based on figures- not hearsay.

Work Place Transparency

At PayrollHero, we want to break the conventional workplace hierarchy by making information more transparent within the company. Using mobile or web apps, all managers can readily access whatever information required anytime, anywhere. We recognize that being on the ball is important when running a business- so time should not be wasted on you waiting for information from other managers.

The Data Might Even Surprise You! 

You may be glad to find out that the employee that is actually doing great is the person you least expect. It could very well be the person who is clearing the dishes- that is the most helpful employee among the rest and the most ‘likeable’ to your customers.

The app works by making sure every employee is acknowledged, from the chef to the janitor. You can be the best manager who knows exactly the deserving employees to give credit to at the end of the day.

Read our post on Scheduling Best Practices for Managers.


Want to learn how to be a better manager?

Join our next Meetup on 10th Jun 2015 @ 4pm in Singapore.

We will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

To register >>> Capture

 

 

 

5 Sure Wins When You Come To PayrollHero Meetups

This meetup is all about HR and payroll management in the cloud for businesses of any size. Today, more companies are getting smarter and are transforming the way they manage their time, attendance, scheduling, payroll and HRIS to a systematized cloud based solution. To make sure your company does not fall behind on this trend, you need to discover why choosing a better management system helps increase your bottomline.

During the meetup, we will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

Let’s solve those problems! We want to share our expertise together with you at our next PayrollHero Meetup!

We will have Steve Jagger, co-founder of PayrollHero!

Steve Jagger, PayrollHero

Hello there!

Sure Wins! 

  1. Know the tools that can increase productivity in your business by eliminating buddy punching and ghost employees.
  2. Gain new tactics to effectively improve scheduling, time and attendance, HR and payroll management for your employees.
  3. Business Intelligence tools to use for your business to make informed decisions on human resource.
  4. Get to learn about new tools that can help you gain insights and better understand your customer segment.
  5. Our event is free of charge with FREE wine and snacks!

10th June, 2015, 4pm- 5.30pm
Ocean Financial Centre

Capture


Scheduling Practices: Hallway Test!

Today marks two weeks of my internship at PayrollHero. To celebrate my two-week-erversary, I went out to do a little survey. The aim was to understand what systems businesses have set up to manage scheduling, measure attendance and calculate payrolls.

2015-05-21 16.04.44__1432268258_115.42.154.34

The Costa Coffee crew.

I surveyed 10 cafés in the Central Business District in Singapore to find out how they schedule workers in their outlets. Some of the outlets I visited were Cedele, Starbucks, Joe & Dough and Costa Coffee. They all had similar systems set up to schedule workers, with a few interesting anomalies:

  • With the exception of one cafe, everyone uses the punch card system or a regular excel sheet for workers to clock in and clock out. The exception in question has software set up to monitor attendance.
  • Scheduling is done on a weekly basis. The worst case scenario is when a worker notifies the admin that he or she can’t show up just a few hours before the shift begins.
  • Usually, the outlet manager calls another outlet to find a substitute. In the case of one cafe, Whatsapp groups are used to coordinate and find substitutes. Most outlet managers believe that the best way to reach someone is to call them. Texting or emailing is not a common communication channel.
  • The HR admin in every outlet takes around 2 to 3 days to calculate payrolls.

With that simple survey, it was evident that cafés in Singapore use conventional ways to schedule shifts. While workers rarely drop shifts, outlet managers need to be on standby to call nearby outlets for substitutes immediately.

Using Data Analytics to Improve Productivity

When the weather is bad, or there is an MRT breakdown, the situation is worse because all outlets in the same region are affected equally. While an outlet manager is calling multiple outlets for substitutes, customers are walking in and waiting for service before walking out, disappointed and unhappy. That directly affects the bottom line. Managers should be able to access an online database and use data analytics to see which outlet is on top of things in real time in order to call that outlet directly and ask for a substitute.

The top priority for every outlet manager is to make sure the day runs smoothly. It becomes much harder when the manager is not equipped with the right data to plan ahead of time. In a country like Singapore that has high internet penetration rates and high cell phone penetration rates, installing an application that stores this data in the cloud is easy and inevitable. If managers had access to this data, it would also be a way to motivate workers to be regular in order to move higher up in the rankings among outlets.

Calculating Payrolls

The systems put in place for measuring hours worked per employee in order to calculate payrolls should also be revamped. It should not take a manager 2 or 3 days to calculate payrolls when she has a million other things to look after. What’s more, the hassle of buddy punching, human errors and shifts in multiple locations add to complications for the manager. More errors equal higher costs. Higher costs equal lower profits. The bottom line is affected by inefficiencies that can be wiped out by a one-time change in the basic infrastructure.

Finally, the idea behind having an app that does all of the above is predicaSingapore Payrollted on increasing productivity: be it that of your rank and file workers or your manager. Higher productivity leads to a better workplace environment and happier people, which further leads to higher productivity. That is a virtuous cycle, if ever I saw one. In effect: optimizing work productivity with happiness.

Now, where have I heard that before…

Have you ever wondered if your employees are costing you money from budging hours?

webinar5Let us show you how to make buddy punching and time theft stop. Join me this Thursday April 3 for our Webinar about time attendance, worksites and managing schedules. I will show how our platform can ensure nobody is costing you more money than you should be paying. This free webinar only requires you to sign up to save your seat and a secure internet connection for skype to work well.

When: April 3rd 2014 @ 1pm Philippine Time
Where: Skype

What will you learn?

– How PayrollHero’s selfie clock in eliminates buddy punching and ghost employees
– How to schedule your hourly employees quickly and easily
– How automation works to make managing your team easier
– How resolving attendance infractions is quick, easy and in real time
– How our transparent, real time analytics helps your employees change their attendance behaviour
– How our multi-worksite functionality enables you to monitor your growing team
– How PayrollHero makes your managers job easier by sending out automated, timely emails based on attendance infractions
– How our human resources information system (HRIS) systemizes your HR team

Upcoming: Time And Attendance Webinar

webinar4

Join Brandon for the next Time, Attendance and Scheduling webinar. This free webinar is designed to showcase how PayrollHero works, how you can use it within your business and answer any questions that you have.

When: March 28th 2014 @ 11:00 Philippine Time
Where: Skype

What will you learn?

– How PayrollHero’s selfie clock in eliminates buddy punching and ghost employees
– How to schedule your hourly employees quickly and easily
– How automation works to make managing your team easier
– How resolving attendance infractions is quick, easy and in real time
– How our transparent, real time analytics helps your employees change their attendance behaviour
– How our multi-worksite functionality enables you to monitor your growing team
– How PayrollHero makes your managers job easier by sending out automated, timely emails based on attendance infractions
– How our human resources information system (HRIS) systemizes your HR team

Plus much much more. Sign up!

Attend our Webinar Hosted by Brandon this Wednesday 4pm PST!

Ads-webinar-feb-19-2014

This Wednesday February 19th at 4pm PST or Thursday February 20th at 8am if you are in the Philippines, I will provide a webinar that is focused on our time, attendance and scheduling application of PayrollHero.

Who should attend?
This is intended for business owners and HR managers in restaurants, BPO businesses, hotels, retail and any other business that is reliant on hourly paid employees.

What is PayrollHero?
PayrollHero was designed to help prevent time theft in your business that costs businesses in the United States billions of dollars every year. Around 74% of organizations worldwide suffer from buddy punching and we want to help you eliminate that in your business (Nucleus research, global provider of IT advisory and research services.) I will get to show you first hand how the platform works and how it can help your company manage your staff!

What do I need to attend?
All you need to attend is a Skype account and a microphone if you wish to ask questions which are always welcome.

Sign up for this webinar on our site and I will contact you by email to receive your Skype account and add you to the conversation.

Hope to meet you soon!

Brandon

Update: Change Multiple Employee’s Schedules at the Same Time

Screen Shot 2014-02-15 at February 15, 2014 3

Now within your PayrollHero account you can manage multiple employee’s schedules at the same time. This added functionality makes it easier to manage your team and their corresponding schedules.

You can find this functionality by clicking on “Employees” then “Schedules” within your account. You need to have some administrator controls in order to do this.

There is lots more coming… if you have suggestions feel free to let us know.