New: PayrollHero Photo Verification Report Generator

Big news! We have completed and are in the process of rolling out the new and improved Photo Verification Report Generator. It is located within the Flag Wall of your account under the Verification tab. payrollhero-photo-verification-report-generator

This new on demand tool lets you dig into a certain employees clock in and out records for a certain pay period. You can see the following information;

  • Verification – A match denoted by a ✔ or mismatch denoted by an X
  • Confidence Rating – This is a scale of 0 to 100% of how confident we are that this photo is a match to the employees profile photo.
  • Date and Time of the clocking
  • Type – The type of clocking event – (ie. a clock in or clock out)
  • Application used to make the clocking event. (ie. iOS, Android, etc)
  • Location – GPS location of the clocking if provided by the device is shown via a Google maps link.

Confidence

The confidence rating is used to determine if the photo is a match or not. screen-shot-2016-09-21-at-11-14-40-am

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Tips

  • The profile photo and clocking images need to show both eyes and chin to make the best match.
  • If either photo is two small to analyze the report will display an appropriate error message.
  • Proper lighting is encouraged
  • Recent profile photos will ensure more accuracy

See it in action…

 

Scheduling Practices: Hallway Test!

Today marks two weeks of my internship at PayrollHero. To celebrate my two-week-erversary, I went out to do a little survey. The aim was to understand what systems businesses have set up to manage scheduling, measure attendance and calculate payrolls.

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The Costa Coffee crew.

I surveyed 10 cafés in the Central Business District in Singapore to find out how they schedule workers in their outlets. Some of the outlets I visited were Cedele, Starbucks, Joe & Dough and Costa Coffee. They all had similar systems set up to schedule workers, with a few interesting anomalies:

  • With the exception of one cafe, everyone uses the punch card system or a regular excel sheet for workers to clock in and clock out. The exception in question has software set up to monitor attendance.
  • Scheduling is done on a weekly basis. The worst case scenario is when a worker notifies the admin that he or she can’t show up just a few hours before the shift begins.
  • Usually, the outlet manager calls another outlet to find a substitute. In the case of one cafe, Whatsapp groups are used to coordinate and find substitutes. Most outlet managers believe that the best way to reach someone is to call them. Texting or emailing is not a common communication channel.
  • The HR admin in every outlet takes around 2 to 3 days to calculate payrolls.

With that simple survey, it was evident that cafés in Singapore use conventional ways to schedule shifts. While workers rarely drop shifts, outlet managers need to be on standby to call nearby outlets for substitutes immediately.

Using Data Analytics to Improve Productivity

When the weather is bad, or there is an MRT breakdown, the situation is worse because all outlets in the same region are affected equally. While an outlet manager is calling multiple outlets for substitutes, customers are walking in and waiting for service before walking out, disappointed and unhappy. That directly affects the bottom line. Managers should be able to access an online database and use data analytics to see which outlet is on top of things in real time in order to call that outlet directly and ask for a substitute.

The top priority for every outlet manager is to make sure the day runs smoothly. It becomes much harder when the manager is not equipped with the right data to plan ahead of time. In a country like Singapore that has high internet penetration rates and high cell phone penetration rates, installing an application that stores this data in the cloud is easy and inevitable. If managers had access to this data, it would also be a way to motivate workers to be regular in order to move higher up in the rankings among outlets.

Calculating Payrolls

The systems put in place for measuring hours worked per employee in order to calculate payrolls should also be revamped. It should not take a manager 2 or 3 days to calculate payrolls when she has a million other things to look after. What’s more, the hassle of buddy punching, human errors and shifts in multiple locations add to complications for the manager. More errors equal higher costs. Higher costs equal lower profits. The bottom line is affected by inefficiencies that can be wiped out by a one-time change in the basic infrastructure.

Finally, the idea behind having an app that does all of the above is predicaSingapore Payrollted on increasing productivity: be it that of your rank and file workers or your manager. Higher productivity leads to a better workplace environment and happier people, which further leads to higher productivity. That is a virtuous cycle, if ever I saw one. In effect: optimizing work productivity with happiness.

Now, where have I heard that before…

Why Choose the TeamClock iOS over a Punch Clock or BioMetrics?

We put together an infographic and a new page on our website that showcases the value us using PayrollHero’s TeamClock iOS versus traditional punch clocks, biometrics or even Android. While our platform does work on Android, the experience is better on an iOS device. Check out the page and let us know what you think.

How Much Can You Afford To Lose?

The American Payroll Association estimates that 1.5% – 10% of gross payroll is from time theft. That can be a huge number depending on the size of your business.  Image you are using punch cards for your staff and you have a monthly payroll of P2,000,000. That means you could be losing anywhere from “P30,000 – P200,000”.

PayrollHero TeamClock Chrome

Replace your old punch clock with a tool your employees will love!

The PayrollHero TeamClock Chrome App is designed to help managers, employees and business owners maintain control and efficiency in their business. Keep track of schedules in real time and know which worksite or branch employees are supposed to be working at any given moment. With the offline capabilities, ensure that all data is being kept safe and accurate even if internet is lost. Provide your decision makers with tools that engage employees and provide more accountability within your team. Learn more about our services at PayrollHero.com

PayrollHero #MyClock Comes To Apple App Store

Screen Shot 2014-05-09 at 12.25.03 PMPayrollHero’s #MyClock is now available in the Apple App Store. The #MyClock is an app that enables your employees to clock in and out for their iPhones using an app designed specifically for them.

#MyClock lets your employees keep track of their exact hours every day while managing their schedule right from their phone. You can be confident in the hours logged as you have exact clock in and clock out time data at your fingertips. The responsive real time capabilities of this app also allows employees to notify managers or HR if they are going to be absent or need to change their schedule due to a conflict.

Contact us today to learn more about how your team can do selfie clock ins. 
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5 Old School Ways To Track Employee Attendance

Screen Shot 2014-02-19 at 10.27.50 AMCompanies all over the world want (read: need) to keep track of employees time. From being aware of their start time / end time, to knowing how late or early they are from their scheduled time, knowing the time and attendance of employees is important.  There are many ways companies try and achieve this;

1. Traditional Punch Clock
2. Manual Hand Written Journal
3. Excel / Google Doc for Attendance
4. Bio-metrics (finger scanner)
5. Honor System

Each have their drawbacks and 4 out of 5 enable massive fraud. Time theft is a big problem in companies and adds up quickly. Imagine an employee who is 5 minutes late for work and leaves 4 minutes early. 9 minutes a day, times 5 days, times 52 weeks is 39 hours a year in paid but unworked time.  Almost a full week!  Now imagine you have multiple employees doing this.  How much time theft is your company allowing?

Check out PayrollHero’s Time, Attendance, Scheduling and Analytics platform – we eliminate buddy punching, ghost employees and make it fun for employees to clock in and out for work.

Attend our Webinar Hosted by Brandon this Wednesday 4pm PST!

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This Wednesday February 19th at 4pm PST or Thursday February 20th at 8am if you are in the Philippines, I will provide a webinar that is focused on our time, attendance and scheduling application of PayrollHero.

Who should attend?
This is intended for business owners and HR managers in restaurants, BPO businesses, hotels, retail and any other business that is reliant on hourly paid employees.

What is PayrollHero?
PayrollHero was designed to help prevent time theft in your business that costs businesses in the United States billions of dollars every year. Around 74% of organizations worldwide suffer from buddy punching and we want to help you eliminate that in your business (Nucleus research, global provider of IT advisory and research services.) I will get to show you first hand how the platform works and how it can help your company manage your staff!

What do I need to attend?
All you need to attend is a Skype account and a microphone if you wish to ask questions which are always welcome.

Sign up for this webinar on our site and I will contact you by email to receive your Skype account and add you to the conversation.

Hope to meet you soon!

Brandon