Restaurant Jobs and Salaries in Singapore

restaurantLife on the Line is a book written by Grant Achatz, owner and chef of the best restaurant in the world: Alinea. The book is about how Grant rose through the ranks to finally become an executive chef and a pioneer in molecular gastronomy. I loved the book. Not only was it a remarkable story about perseverance, it gave a glimpse of what it means to work in a restaurant.

While reading the book, you get an idea of what happens behind the scenes. Like every other restaurant, Alinea has the regular mix of members on the team: a general manager, restaurant manager, executive chef, sous chef, commis, sommelier, the captain waiter, regular waiters, bartender. The whole orchestra.

Most of this was new to me. My knowledge on restaurants went as far as:

  1. Waiter;
  2. Chef;
  3. Food

And that’s about it.

So a breakdown on how restaurants work from a management perspective was an eye-opener to say the least. Naturally, restaurants around the world have the same structure. Singapore is no different. Given below is a little summary of the standard jobs in any restaurant. Not all restaurants have all the components.  Most hiring admins in restaurants go by this convention:

General Manager: The CEO of the restaurant. She makes sure things run smoothly. She oversees operations, makes sure supplies arrive on time and hiring and firing activities run smoothly. She tries to cut costs and improve sales too.

Restaurant Manager: He makes sure that training of new employees runs smoothly. He deals with customers, allocates manpower and deals with the maintenance of the place.

Maître d’: She manages the front of house operations. By maintaining the customer database, the maître d’ makes bookings. She also welcomes customers as they enter the restaurant.

Executive chef: The executive chef creates new dishes and plans the menu for every outlet. He looks after the overall direction of the restaurant or outlet.

Head Chef (chef de cuisine): The head chef is the CEO of the kitchen. She allocates duties and ensures there are supplies. She manages daily operations in the kitchen.

Sous Chef: The second in command. He works under the head chef and makes sure things run smoothly in case the head chef is not around. He also ensures the quality of supplies coming in.

Chef de Partie: This is a chef who is in charge of a particular section: grill, pastry, whatever was allocated to her. She makes sure the cooks under him deliver what is required from the section.

Sommelier: Everyone loves the wine guy. He is an expert on wine and food pairing. He maintains the inventory, trains the staff on what wines to suggest and teaches them the convention on serving wine.

Head Waiter: A head waiter is in charge of other waiters/waitresses. She trains them. She also waits on tables and suggests dishes and wine pairings.

Waiter: He waits on tables. He also suggests dishes from the menu. Waiters are trained on how to serve the dishes and the wine that goes with them.

With that crash course on who is who in a restaurant, below we have a table on their average monthly salary in Singapore. This varies based on the location of the restaurant and the type of restaurant.

Title

Salary/Month (SGD)
General Manager 4,000
Restaurant Manager 3,200
Restaurant Assistant Manager 2,500
Executive Chef 7,400
Head Chef 4,000
Sous Chef 3,100
Chef De Partie 2,200
Sommelier 3,000
Captain Waiter/Waitress 1,800
Waiter/Waitress 1,500

We hope this gives you a better idea on the industry!

5 Things Restaurants Need to Do Attract Top Employees

Tips to Attract Top Talent to your Restaurant

Image by themuse.com

Drawing from my past stint working as a waitress back in 2013 in NYC, I have learned that in the service or restaurant business, not everyone works just for the money. Indeed money is one of the key motivators, but people are looking for so much more.

Thankfully, the owner of the restaurant I worked at paid attention to his employees in order to keep us happy and working at his restaurant. Hiring the right talent isn’t easy (not everybody is good at service based roles) and retaining the finest employees is even harder.

What can make it even more frustrating is the fact that the restaurant business has one of the highest turn over rates in the private sector- at 66.3% by 2014.

In this article, you will find tips for making your restaurant more appealing to better employees.

To attract the A-players to come work for you, you will need:

  1.  A Clear Path to Advancement
    It’s important to remember that people are not working for you only because of the money. Most times it is much more than that. Employees want to know if there is a clear path to advancement in your restaurant. Whether it is moving up to a management position or to the next better paying position on the line, they want to know that the job rewards them based on growth and merit, not who they have to suck up to.
  2. The Work Itself
    It pays to be at a job that rewards and makes people happy. A great employee culture makes a great first impression where potential employees will think “Wow, what a great place to work in!”. It shows that you care about your employees and treat them like family. It also let’s your customers know that you run a quality restaurant with staff proudly working with you.
  3. Offer a Fair Salary Package.
    Restaurant owners should offer a competitive salary package to the employees. Keep in mind that while it does not have to be the highest, it definitely should not be at the bottom.
  4. Well-trained management/ leadership team
    Have great team leader or managers. Take the time to teach them to value each employee and guide them to succeed at their jobs. Great leaders also motivate your employees and create loyalty. When people know that your establishment has a superb leadership team and the ideal working environment, people will be waiting in line to come work for you.
  5. Recognition and Take Care of Your Current Employees
    It is good to feature your employees on your restaurant website and social media platforms. Focusing on your staff creates a positive environment, where they are happy to be at work. Giving praise for good work is also a good motivator. Sharing this information with the public will let potential employees know that you value good work.


    Did you find this blog post useful? Give your comments below.


    Find out how PayrollHero can create a great work place culture for your restaurant. We are happy to setup a time to speak further.

Our Top 5 Singapore Food Bloggers

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Singaporeans are proud of the food scene in the city. And rightly so. With an array of vibrant and diverse options, Singapore blends Asian with Western flavours and goes beyond conventional rules of any cuisine. For restauranteurs without a well-known name on the sign board, it can be difficult to establish themselves as a unique option for customers.

The tech savvy culture in Singapore can be used as a tool for just that. Singaporeans trust food bloggers for their culinary adventures. There are plenty of accredited bloggers out there but we have got some solid advice on whom to follow. Subscribing to these bloggers will help you understand the Singapore culinary environment better so that you can position your restaurant and attract the right customers.

The bloggers mentioned here are in no particular order. We have picked these based on top hits on Google and based on what other bloggers say about them.

  1. LadyIronChef: Personally, this blog has never failed me. LadyIronChef gets it right with its ‘Best Of…’ lists that give you many options for your particular craving: be it a casual Sunday brunch or a late night ice-cream indulgence. As a restauranteur, this is the perfect place to see what other restaurants in your cuisine are doing differently and how they are performing. This blog also gets the highest number of views.
  2. ishootieatipost: This is an award winning blog about Singapore food. From hawker stalls to gourmet dining, this blog has it all. The unique feature in this blog is that you can find featured restaurants based on location. Dr. Leslie Tay, founder of ieatishootipost, has been writing this blog for nearly a decade now and is influential in critiquing food in Singapore. The stunning shots of the dishes taken by Dr. Tay add to the appeal of this blog.
  3. Six&Seven: This blog leans towards fine dining. With a great interface and beautiful pictures, this is a site you want to be featured in if you are trying to get noticed as a restaurant that believes in art just as much as flavour.
  4. DanielFoodDiary: This blog ranks second in terms of number of views per month which makes it a trusted site among foodies. This site is not restricted by fine dining or hawker stalls. It has a wide range of posts about every cuisine available in Singapore. DanielFoodDiary is a great resource for research on food in Singapore because of the sheer wealth of information on the site.
  5. MissTamChiak: This site is very popular for the personal stories told by the blogger: Miss Maureen. It makes for a great read and is highly rated in terms of traffic. The blog explores all aspects of food. It has recipes and lessons on food photography, along with reviews on largely Asian cuisines.

Hope this helps!

Draft Gastropub Philippines Launches PayrollHero

PayrollHero continues to grow. We are expanding rapidly in the Philippines, have soft launched into Singapore with our official launch only days way and are prepping for our next country.

It is exciting to announce that the FeastBev Group has joined PayrollHero. FeastBev includes the Draft GastropubsBlack Olive Restaurant, Imperial Ice Bar, The Distillery, Beso and others.
draft pub philippinesPayrollHero’s time, attendance, scheduling, HRIS, Philippine payroll and business intelligence platform helps restaurant owners manage their multi-location businesses. Not only does our platform reduce payroll processing time, but it is engaging for the employees, streamlines communication and helps bring transparency to the workplace.

(image from www.asia-bars.com)

(image from www.asia-bars.com)

Are you interested in learning more about how PayrollHero can help your restaurant, retail, bpo, office or business? Reach out and one of our team would be pleased to speak further.

Attention Singapore Restaurants | Singapore Payroll Software

Our next event is coming up. On April 14th at 1:30pm we are holding a free event in our Singapore office for restaurant owners and managers who want to learn more about how PayrollHero works within the restaurant industry.

Come learn about PayrollHero’s time, attendance, scheduling, HRIS, business intelligence and Singapore payroll platform and how it can work within your restaurant.

This free event is a perfect way to learn more about PayrollHero and see if there is a fit for your business!

Register Here, space is limited.

Plus, PayrollHero qualifies for Spring’s Innovation & Capability Voucher (ICV) – Integrated Solutions (IS) – fill in your information here to see if your qualified.

Why should you attend? 

1. Learn how PayrollHero’s time/attendance platform eliminates fraud
2. See the platform in action
3. Learn why Krispy Kreme, The Coffee Bean and Tea Leaf and others use PayrollHero
4. Get your questions answered
5. Understand the costs of not having a proper platform in place
6. Plus much more…

Singapore Payroll Software by PayrollHero

Here is what Earl Chua has to say about PayrollHero for his restaurant chain:

What Restaurants are open Christmas Day in Fort Bonifacio?

This was going to be a blog post about restaurants that are open for business on Christmas Day, but after quite a bit of digging, it is hard to tell who is open and who is closed.

When I Google “What Restaurants are open Christmas Day in Fort Bonifacio?” the only post that comes up is from Black Sheep confirming that they are open on Christmas Day. But nothing else that talks about restaurants that are open. If you own a restaurant, why not advertise that you are open? Black Sheep made a simple Facebook post and it comes up #1 when I asked Google;
Screen Shot 2014-12-24 at 8.21.43 AMBut where are the rest of them. I’m sure there are many that are open and many people looking for a place to be on Christmas night. Why not make it known that you are open.

We have covered this topic before. From my point of view, many restaurants in the Philippines don’t make the effort to market their businesses online. They leave that to 3rd party companies like MunchPunch, LooLoo and the like. For example, here is a Google search looking for “Todd English, Fort Bonifacio”. You would think their website would come up #1, but it is all 3rd party services. Here is what shows up;
Screen Shot 2014-12-24 at 8.28.28 AMPayrollHero has a couple resources to help restaurant marketing departments up their game. Download these for your team. Let us know if you have questions. 

Here are 10 things your Philippine restaurant needs to have on their website;

Here are 9 ways to promote your restaurant in the Philippines;