Singapore Payroll Software Show & Tell

Posted on May 5, 2015 by Stephen Jagger

Singapore Payroll Event We are holding another event at our office in the Ocean Financial Centre at Raffles Place in Singapore on May 14th 2015. At this free event you will learn about the pitfalls of manual time and attendance systems, how PayrollHero can help and the amazing business intelligence that can be delivered to your iPhone in real time.

The Coffee Bean and Tea Leaf, RedMart, BGC and many others are happy clients… come learn why they and many others subscribe to PayrollHero for their time, attendance, scheduling, HR and payroll needs.

3 Dissatisfactions With Traditional Retail Punch Clock Systems

Posted on May 4, 2015 by

Getting Ridiculously Client Focused!

As part of getting to know PayrollHero and our clients we decided that it was time for me get out of the office and do some “hallway testing” with Singapore retailers. At PayrollHero the team is constantly talking about “getting out of the office”, “hallway testing” and “being ridiculously client focused”. Today, it was my turn.

Getting to know our customer segment in Singapore is important as we continue to get our product out there. We want to know what these retail businesses do for time, attendance, scheduling and payroll. And we really want to get to the bottom of the pains store managers have with their current system.

I set out to speak to outlet or store managers of F&B businesses around the Ocean Financial Center @ Raffles Place.

A lot of Pain!

Indeed! My conversations revealed that out of 6 outlet managers I spoke with today, all of them mentioned dissatisfaction with their current time clock systems for time and attendance.

Here’s why:

The Biometric System (Thumbprint Scanners)

Using this system to clock in and out at the workplace seem to be the most common with majority (4 of 6) of the outlet managers I spoke with today. They revealed that they have been using the biometric systems for employees clocking in and out at work, and are not happy about it. A manager at a salad outlet says that it is an ‘imperfect system’ because the system itself is inaccurate. This comment is also shared with a manager of a bakery chain; who complained that the system sometimes don’t read the thumbprint accurately and records the time down for the wrong employee.Frustrating? Yes! The same outlet manager adds on saying that at times system reads as ‘absent’ as the employee clocks in.
The Punch Card Machine
The major problem one manager at a sushi outlet has with the attendance system is that the punch machine always broken down. In the days it takes for the machine to get fixed, he has to make time to manually clocking in and out his workers on an excel spreadsheet.Security is another concern with punch card machines. The time sheets are collected, then sent to the HR department for payroll processing via post or using a delivery person. What happens if the mail goes missing? All the data on the time sheets is not backed up on a system.
Point-of-Sale (POS) System
This POS system gives employees a 4-digit code to use over the register to clock in and out of work. So what’s the issue? Well, for an outlet manager of a smoothie chain store here at Raffles Place, she is unhappy that she has to do double work – where she will manually keys in the clock in and out data of each employee again on a different system at the end of each week for payroll.She hopes she has a system that connects the time and attendance with payroll to save time!

The Take- Away

This test has revealed to me that plenty of time can be saved if redundancies and “double-work” for the purpose of verification are eliminated. Managers are delighted to work more productively if they had a system that could shorten the process for time and attendance at the outlet and worry less about payroll.

Want to learn more about PayrollHero?

Check out our Singapore Payroll Software website or attend our next event on May 14th 2015.

Singapore Payroll Software | PayrollHero

Posted on May 4, 2015 by

If you have ever worked in human resources and admin, you would know what a pain payroll management can be!

Inflated time sheets, overtime and time-off.

How do you calculate the 43 odd minutes an employee has been showing up for work late for the past 2 weeks? Or the minutes they left work too early? How do you add up the tax on commissions earned for the past week? These are just the beginning of your troubles.

What about tracking down which employees have had their teammate clock in for them? And the hassle of going after those who do not submit their time sheets at all!

No More Timesheets!

The days where you would spend hours racking your brain computing payroll into an outdated software or excel spreadsheets are gone. This is where PayrollHero saves the day!

PayrollHero is a cloud-based HR and payroll management software that tracks time, attendance and scheduling for businesses of any size. #payrollhero_sg

And you would be so grateful: employees are happy to clock in and out of work in seconds. The Selfie TeamClock uses the employee’s face as the biometric for clocking in and out. Say goodbye to misaligned timestamps and impossible-to-read handwriting.

The system ensures that employees are really at their workstation or desks on time as the software computes, tracks and reports to optimise payroll management. Just enter all the information you need, like: employee records, roster schedule, hourly rate, per diems, benefits, CPF and other tax calculations. PayrollHero will assist you with set up from start to finish.

Eliminate Fraud!

PayrollHero takes care of annoying time-in problems with a nifty innovation: facial recognition technology.

To clock in and out at work, employees just need to take a picture of themselves at their workstation. They can use this on their laptop or desktop, iOS and Android devices.

PayrollHero system will match the photo to the employee records and track their time against the correct schedule and GPS location, to make sure that the person is at the right place and the right time.

Sure, you’re thinking that any thumbprint and other biometric systems can achieve the same results. But that requires additional employee information and thumb/ palm scanners. Here, all you need is a camera.

Share the Load!

Each employee is responsible for their own hours, and the app is designed to inform them if they are late, early, undertime or over. They can view their schedule and record using the WebApp or #MyClock app on iOS.

All the information is stored in the cloud and updated in real time, anywhere. So, the manager getting to an offsite meeting can still check-in to see what’s happening at the office at any time on the phone.

When it’s time to run the payroll, the system computes everything down to the last minute. All the payroll administrator needs to do is review and approve the payroll.

Runs On Any Device

PayrollHero does not require you to purchase any new hardware or expensive licenses. The system works great on your existing hardware: desktop, laptop, iOS and Android devices.

PayrollHero for Singapore Businesses

The PayrollHero Team has made the app awesome for Singapore businesses. The app is now localised and updated to fit Singapore payroll requirements including: Inland Revenue Authority of Singapore (IRAS) taxes on employee remuneration, CPF employer contributions and deductions, bonuses, contributions to community funds (MDMF, SINDA, CDAC), Foreign Worker Levy and others.

We Are Doing It Right!

We are excited to launch our amazing product in Singapore. Having enjoyed success in the Philippines, the market here poses as a friendly challenge.

“ We are much more than just payroll. We are what we like to call ‘ridiculously client focused,’ and that means working to ensure HR and payroll professionals have the tools they need to do their jobs better […] Our focus is on the much bigger picture of helping clients utilize our platform to run their businesses better.” -Steve Jagger, Co-Founder PayrollHero.com

Happy clients in Singapore!

We are off to a great start with a few big brand names already using PayrollHero.

singapore payroll clients

Check Us Out!

Click to Register!

Did you know PayrollHero can qualify for Singapore’s Spring Innovation & Capability Voucher (ICV) – Integrated Solutions (IS). (Read More)

Philippine Labor Day | PayrollHero

Posted on May 1, 2015 by Stephen Jagger

Philippine Labor day

“May 1 is known as Labor Day and is a public holiday in the Philippines. On this day, labor organizations and unions hold protests in major cities. On May 1, 1903, during theAmerican colonial period the Union Obrera Democratica Filipina (Filipino Democratic Labor Union) held a 100,000-person^[52] rally in front of the Malacañan Palace demanding workers’ economic rights and Philippine independence.^{[citation needed]} Ten years later, the first official^{[by whom?]} celebration was held on May 1, 1913 when 36 labor unions convened for a congress in Manila.^[52] On May 1, 2001, a mass demonstration occurred near Malacañang Palace known as EDSA 3 or May 1 Riots.” *wikipedia

Learn How to be a Retail Hero | Singapore

Posted on April 30, 2015 by Stephen Jagger

We are holding another free event in Singapore where you will learn about the costs and challenges involved with traditional time keeping methods as well as see how PayrollHero is designed to not only streamline your HR operations but add some fun into them as well.

In this session you will learn;

– How you can gather Customer Feedback using a time and attendance tool
– Gather Applicants using a time and attendance tool
– Built company culture
– Digitize your HR departments so that all employee records are online in a safe and secure manner
– Get access to real time business intelligence from your data so that you can make better decisions.

With PayrollHero, you can be a super hero of an HR/Payroll Manager!

Singapore Payroll Event Did you know PayrollHero can qualify for Singapore’s Spring Innovation & Capability Voucher (ICV) – Integrated Solutions (IS). (Read More)

5 Reasons Why Smiling Increases Productivity

Quote

Posted on April 30, 2015 by

At PayrollHero, we help cultivate a happy working culture by having employees start and end each day with a SMILE!

How?

Our selfie TeamClock captures your amazing smiley faces as you clock in and out of your office or work station. Gone are the mundane punch cards! We can uplift your mood by having you coming to and leaving work feeling much more invigorated, motivated and Happier!

Smile Every Mile…

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Did you know smiling from real emotions or even faking it has been scientifically proven to lower heart rate levels and decrease stress? (Source)

Here’s 5 reasons why smiling contributes to higher productivity:

Happy people work better with others. People who have happy energy are a lot more fun to be around and consequently have better working relationships with others. In fact, researchers have found that happiness is contagious. Nicholas Christakis, a professor at Harvard Medical School explains that “Everyday interactions we have with other people are definitely contagious, in terms of happiness”. He says that when one person is happy, the social network effect can increase up to 3 degrees- meaning friends of friends.
Happy people are more creative. Productivity means being able to come up with new ideas. If your job depends on developing new ideas, then you have to be happy at work. Check out this study by Teresa Amabile for proof. She says that:“If people are in a good mood on a given day, they’re more likely to have creative ideas that day, as well as the next day, even if we take into account their mood that next day.
There seems to be a cognitive process that gets set up when people are feeling good that leads to more flexible, fluent, and original thinking, and there’s actually a carryover, an incubation effect, to the next day.”At PayrollHero we keep customers on their toes as we keep coming up with fresh features to optimize time, attendance, scheduling and payroll for businesses.
Happy people fix problems better. No problem is a mountain too high for the engineering team at PayrollHero. We will gear up and fix any problems. A recent study has proved that “a way to improve software developers’ productivity and software quality is to focus on people and provide incentives to make developers satisfied and happy”. Happy programmers are better problem- solvers. Science says so!
Adventure Engineers in Danang, Vietnam
Happy people get sick less often. Getting sick is a productivity killer. If you don’t like your job, you’re more susceptible to have major diseases including ulcers, cancers and diabetes. This is especially so for women, where one study has assessed the impact of job strain on the health of 21,290 female nurses in US and found that those who are at health-risk are those who didn’t like their job (source). So, being happy with your job prevents you from being sick and burning out.
Happy people make better decisions. People who are happier make better, informed and consistent decisions. An article in the Journal of Consumer Research determined that mood influences the very basic element of decision making- whether we like something or not.

Curious about how PayrollHero can create happier work environment and improve productivity for your business. Come to our FREE in-house event!

PayrollHero In-House Event: Retail Hero, 14 May 2015

Click me! Get tickets on Eventbrite

Happy Labor Day | Singapore Holiday

Posted on April 30, 2015 by Stephen Jagger

singapore holiday

“In Singapore, May Day (or Labour Day) is celebrated on the 1st of May each year as a mark of solidarity amongst workers. The celebration of May Day as a public holiday began only in 1960 after the PAP came into power. Before then, only workers defined as such under the Labour Ordinance 1955 and those defined as industrial clerks under the Clerks Employment Ordinance 1957 were given paid holidays.” *wikipedia

Philippines New Minimum Wage Effective April 2015

Posted on April 29, 2015 by Stephen Jagger

As you might be aware, effective April 4th 2015, the new minimum wage for non agricultural workers in Philippines has raised from P451.02 a day to P466 (+P15.00 COLA) a day. (Source: DOLE)

PayrollHero clients were updated of this a few weeks ago and our Philippine payroll software had the adjustments in place for companies that need it. If you are not using PayrollHero for your Philippine payroll (yet) then make sure to double check your software or excel document to make sure that you are onside with the changes.

Australian BPO Chooses PayrollHero for Philippine Payroll Needs

Posted on April 29, 2015 by Stephen Jagger

We received a great email today from one of our clients in Cebu, Philippines. House of I.T. is an Australian BPO that have been on the PayrollHero platform for quite a few months now. Its always great to receive emails like this. If you have a BPO in the Philippines and want to learn more about how we can help, just contact us.

“Before discovering PayrollHero our company was using a manual timekeeping biometric system and then generating reports manual reports that we could use in Excel for our payroll needs. It was manual, full of errors and required a lot of oversight.

By finding PayrollHero we added more than just attendance tracking to our company. PayrollHero also handles payroll, taxes, deductibles, and just about anything related to human resources. Automated reports generated by the system can be used for submitting to our bank. Their analytics dashboard is extremely valuable to us as it provides an overview of employee attendance, tardiness reports and leaderboards.Now our HR department & accounting staff handling payroll are much more productive. PayrollHero gives our employees & management the transparency which every company should provide.

We are an Australian BPO company with clients across Australasia, US & Europe with 70+ staff in our Philippines office. Founded on the principles of providing superior professional expertise and comprehensive solutions for our clients complete IT needs, we offer a full range of IT development, implementation and maintenance services; including a secure and proficient network design, successful systems integration, effective project management and installation of technologies, right through to pro-active and reactive desktop support. We specialize in IT services but also provide an excellent support for SEO, website designing, architecture, website hosting, and data entry, as well as internal projects to support our own growing business.

We are so pleased with our move to PayrollHero and would highly recommend them.”

Alin Adrian Florea
Sales & Marketing Manager

House of I.T.
www.houseofit.com.au

Current Analytics Available via PayrollHero

Posted on April 27, 2015 by Stephen Jagger

Editors Note: This is another post by Kieran Peppiatt, Head of Client Success at PayrollHero. Due to the overwhelming interest in our new Xray Insight pages he put together this post that explains the business intelligence that you can glean from PayrollHero.

With the launch of our new Xray Insights app we get a lot of customers asking us about what analytics we currently have on offer so I thought I share what is currently available. That said, we’d love to hear what you want to know about your employees. We are constantly looking at ways to improve this area of PayrollHero and would welcome your thoughts and suggestions in the comments below.

Attendance Analytics

My Attendance

Here individual employees can see their own attendance for the current month. They can also view their overall ranking in the company and their correlation on specific dates against the company averages.

time and attendance analytics

Company Attendance Leaderboard

On this page you can see your employees overall ranking within the company. This is done by early, lates and absences.

You can also see a leaderboard of the employees with perfect attendance.

absence attendance stats early birds attendance stats lates attendance stats

Summaries

Here you can see how things like the weather and commute distance affect your company’s attendance. Do more people come in late when it’s cloudy, or do people call in sick when it’s raining? Here you can see if weather has any correlation with your employee’s attendance

You can also see how the commute distance of your employees affects their punctuality.

weather effect time and attendance

Xray Insights

Xray insights is available for iOS devices. It is designed for company leaders who need a quick snapshot or insight into how their company is performing. The app is currently in beta and the reason for this is because we are looking for feedback from our clients on what snapshots they would like to view. If you’re management, leader or company owner please tell us the sort of information you would like to be able to view from your company in the comments below.

Overview

We speak to a lot of HR people and business owners and one thing they want to know is what their average employee looks like. With the overview page of Xray insights you can see that in an instant. It tells you what percentage of your company is male/female, the average gender, age and tenure of your employees.
phone-overview ios stats

Staffing Levels

Ever wondered who is working at your worksites right now? Sometimes it’s good to know where your people are. Being able to get quick insight to if one of your branches is under or overstaffed is invaluable. With the staffing levels page on Xray Insights you can do exactly that.
phone-staff

Attendance Analytics

Just like the attendance feed in the app you can get the same information straight from your phone. We really appreciate that running a business can lead to a hectic lifestyle and your not always in front of a computer. We wanted to make sure that you can access the information that is important to you where ever you are.
phone-attendance

iPad Only

Customer Feedback

Ever wanted to know which of your employees were doing a great job? Customer feedback lets your customers give a thumbs up any employee who wows them. You can then view the leaderboards to see who your customers love or who you might need help get ridiculously customer focussed! The rankings for this are viewable via the Xray Insights app.

Daily Pulse

Ever wanted to get real feedback from your employees that isn’t biased or based any single employees opinion. Daily Pulse allows you to take measurements from your “crowd” of employees. Currently you can find out which employees are rated well by their peers. We will be introducing the ability to ask your own custom questions shortly.

daily-pulse

For more information please contact us at support at payrollhero.com