Foreign Worker Levy in Singapore: Changes to the Levy From July 2015

Singapore Foreign Worker LevyThe Ministry of Manpower in Singapore has implemented a quota on the total number of foreign employees that you can hire. If your company exceeds the quota, you will have to reorganize your workforce in order to meet the requirements. You can find out what is your company’s quota on foreign employees here.

In addition to the quota, the foreign worker’s levy applies to any company that employs foreigners with Work Permits. The quota depends on the industry. From July 2016 the rates for the levy will change. Here is the complete schedule of foreign worker levy changes. The levy needs to be paid via GIRO on the 17th of the next month. In case your company is still in the process of applying for GIRO, you may pay by other methods by the 14th of the next month. Here are the details for paying the levy.

This is the schedule for the services sector:

S Pass
Tier Sector Dependency Ratio (DR) Current Levy Rates ($) New Levy Rates ($) From July 1 2016
Basic Tier <10% 315 330
Tier 2 (Services) 10-15% 550 650
Tier 2 (Other Sectors) 10-20%
Work Permit
Tier Sector Dependency Ratio (DR) Current Levy Rates ($) (R1/R2) New Levy Rates ($) (R1/R2) From July 1 2016
Basic Tier <10% 300/420 300/420
Tier 2 (Services) 10-25% 400/550 400/550
Tier 2 (Other Sectors) 25-40% 600/700 600/700

The Skilled Workers’ Levy rates are lower than regular foreign workers’ levy. It applies for workers who have years of experience and meet the academic qualifications specified by the Ministry of Manpower. The forms and requirements for applying for the skilled workers’ levy are posted here.

Do note that there are certain work permit requirements that the MoM has posted. In addition to the regular requirements, foreign workers in the retail and F&B sector need to obtain level 4 of the Workplace Literacy listening and speaking assessments conducted by the Workforce Development Agency (WDA). You can register for the assessments through the CES online booking portal.

Customer Happiness Tools – Being Ridiculously Client Focused

Customer happiness is essential to everything we do at PayrollHero. One of our favourite catchphrases is “ridiculously client focused”, which means that we want to devote our resources towards making our clients happy. Everything else is secondary. And we aren’t the only ones with that perspective.

Over the last week, the PayrollHero team has been traveling all over the world. While spending an unnatural amount of your time in airports, you can’t help but notice the little things that pique your interest. The pictures that you see are from the London and Dublin airports, where customer feedback stations have been installed. Whether the feedback is about security, bathroom cleanliness (as in the case of Singapore’s Changi airport) or customer service, the idea behind these tools is to ensure that the customer experiences the best that we have to offer.

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Dublin Airport Security Feedback

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London Airport Security Feedback

The customer feedback tool can be extended to any service. Restaurants, retail stores, bathrooms, anything that involves customer interaction. With data analytics, you can do more than just find out how your outlet is performing. You can reward those who make it happen.

In that vein, PayrollHero created the TeamClock customer feedback tool. Imagine this: the sports apparel retail store you own is visited by a customer five minutes before it is time to shut down. While any other employee would request the customer to return the next day, this employee – let’s name him Bob – decided to let the customer in. Over the next 30 minutes, the customer went through your store and made the biggest purchase of the week, while Bob patiently helped him. While walking out, the customer spent a few seconds on the iPad sitting on your counter, typing out comments about the best customer service he has ever received.

Using the Xray Insights app, you noticed that a particular outlet received excellent customer feedback. With a closer look, you realized that the same employee – Bob – has been consistent with winning awesome feedback from customers. Not only do you have information about how well that outlet is doing, you also know who has contributed towards that outlet’s success.

This makes for an easy and efficient way to reward reliable employees. With data to back you up on how capable your employees are, you can make decisions on whom to promote, to manage other staff or simply reward at the end of the week. This approach allows your employees to be ridiculously client focused as well.

So this is what we have been working on at PayrollHero. The customer feedback tool is currently in beta stage. We will keep you posted with updates and changes that we introduce to the app. Till then, we hope the feedback you are receiving helps you identify the Bobs that make your outlet ridiculously client focused.

Want to get the PayrollHero Customer Feedback tool for your business? Reach out to us today and we would be pleased to speak further about how we can get your establishment setup to gather real time data.

Rankings on Ease of Doing Business in Southeast Asia

Ease of Doing Business in SE AsiaSoutheast Asia is a hot market for business. There is untapped potential, both in terms of consumer demand and labour markets. With all eyes on Asia, it is important to focus your capital and team where you generate the greatest return on your investment. Which means getting into the details of every country’s laws: ease of setting up a business, access to credit, construction permits, registering property, taxation laws. This can be daunting, not to mention time consuming. Which is why we have come up with a few metrics that will give you a head-start on some high level knowledge on a few chosen countries in SEA.

The countries we have chosen are: Singapore, the Philippines, Malaysia, Indonesia, Thailand and Vietnam.

The metrics we have chosen are from the ease of doing business rankings published by the World Bank Group. They are: overall ease of doing business, starting a business, dealing with construction permits, getting electricity, registering property, getting credit, paying taxes, enforcing contracts, USD equivalent of a worker in retail/restaurants. For a thorough understanding on how the World Bank Group creates these rankings, you can read the explanation here.The data for rankings and number of procedures has been taken from World Bank Group’s Doing Business publication.

Ease of doing business
Singapore 1
Malaysia 18
Thailand 26
Vietnam 78
The Philippines 95
Indonesia 114

Singapore ranks first on the ease of doing business. This is not surprising. Since its independence, Singapore has positioned itself as a leader in doing business in SEA. By reducing bureaucratic procedures and taking the entire process online, Singapore has lived up to its top position for many years now.

Starting a Business
Singapore 6
Malaysia 13
Thailand 75
Vietnam 125
Indonesia 155
The Philippines 161

This metric is considered by measuring the number of days it takes to start a business. According to the World Bank Group, it takes 3 days to start a business in Singapore while in the Philippines, it takes 34, which gives you a good idea as to why the rankings look like the above. In the Philippines, much of the time is wasted moving from one department to another. It takes 16 independent procedures to start a business.

Dealing with Construction Permits
Singapore 2
Thailand 6
Vietnam 22
Malaysia 28
The Philippines 124
Indonesia 153

Indonesia ranks the lowest. It takes 17 procedures to obtain a construction permit in Indonesia while Singapore requires you to complete 10 procedures.

Getting Electricity
Singapore 11
Thailand 12
The Philippines 16
Malaysia 27
Indonesia 78
Vietnam 135

Vietnam has an average of 10 procedures taking 34 days while Singapore has 4 taking 31 days.

Registering Property
Singapore 24
Thailand 28
Vietnam 33
Malaysia 75
The Philippines 108
Indonesia 117

On average, Indonesia has 5 procedures, taking 25 days, while Singapore has 4 procedures, taking 4.5 days.

Getting Credit
Singapore 17
Thailand 89
Vietnam 36
Malaysia 23
The Philippines 104
Indonesia 71
Paying Taxes
Singapore 5
Malaysia 32
Thailand 62
The Philippines 127
Indonesia 160
Vietnam 173

This statistic is by far the most extreme. The total number of tax payments in Singapore is 5 per year which takes about 82 hours in the year whereas Vietnam has 32 payments per year which takes about 872 hours.

To understand more about taxation laws on some countries in the APAC region, you can read about it here for Singapore and for the Philippines.

Enforcing Contracts
Singapore 1
Thailand 25
Malaysia 29
Vietnam 47
The Philippines 124
Indonesia 172

In Singapore there are 21 procedures for enforcing contracts which takes about 150 days whereas Indonesia has 40 procedures, taking about 451 days.

Corruption Perception Index
Singapore 84
Malaysia 52
Thailand 38
The Philippines 38
Indonesia 34
Vietnam 31

The corruption perception index is a measure of how people within the country view the public sector. The index is relative to every other country on the list. It ranges from 0 (weakest perception) to 100 (cleanest perception).

Considering the countries we have chosen, it is pretty obvious why Singapore stands out. It is one of the most mature markets in SEA. The other countries are still in a developing stage. Singapore stands more as a reference point on these lists. Many of the SEA nations are held back by the large number of bureaucratic procedures and rampant corruption.

In addition to these factors, we should also consider the cost of doing business, in terms of labour, land and capital costs. There is a trade-off between cost and efficiency which we have avoided considering in order to bring out the basic metric of ease of doing business in SEA.

Hope this was helpful and relevant for your business! Watch out for more posts on rankings in SEA.

If you are in need of a payroll solution for your business, check out our Southeast Asia offerings here – PayrollHero.Asia

– – Related Posts – –

Doing Business in the Philippines

4 Job Boards to Hire Your Best Recruits in Southeast Asia

unnamed-1Today, there are a mind boggling number of channels to use while searching for the best candidate to join your team. In Singapore, the number one channel for recruiters to hire employees is through an online jobs portal. The other Southeast Asian nations are catching up to the trend. Which means, not only do you have to post in multiple online portals, you also have to stand out from every other company in your industry because everyone is using the most popular channel. We want to help you with that. Here we have a list of jobs portals, both conventional and specialized, for restaurant and retail owners to recruit staff.

Recruitasia: This website is devoted to the hospitality sector in Singapore. This is a great site for very specific roles for your establishment. It also provides industry news so that you can stay ahead of the curve when you are recruiting. Currently, the website is in beta stage. During this stage, jobs can be posted free of charge while the website is adding new features and receiving customer feedback to improve their application procedure.

JobsDB: This website runs ads in many Southeast Asian countries: Singapore, Indonesia, the Philippines, Thailand and China. In Singapore, it currently has 300 positions posted on the website under F&B. In the Philippines, the site features 960 positions. Every recruiting ad costs SGD 99. However, JobsDB is turning over all Job ads to JobStreet.com.ph in order to streamline the two recruiting sites into one.

JobStreet.com: JobStreet runs in Singapore, the Philippines, Malaysia, Indonesia and Vietnam. Currently, the Singapore site is featuring approximately 800 vacant positions in the F&B industry.This is the largest recruitment website in the Philippines and one you cannot miss while posting ads. The Philippine website is currently running a promo package that is 40% off the standard price (the standard price being PHP 5,600). The Singapore website runs 3 packages, based on number of ads you want to post and how long you want them to stay live. The price ranges between SGD 180 to SGD 400.

KalibrrKalibrr: This startup recruitment website works on a completely different pricing strategy. Instead of charging employers per ad, the ads are free and the database is open for employers to find their best candidate. They are charged a minimal fee of PHP 50 only when they want to contact the candidate. This company is becoming increasingly popular in the Philippines with around 1000 applicants signing up every day. Kalibrr features restaurants and retail as the most popular searches. (Disclosure, both Mike Stephenson and Stephen Jagger of PayrollHero are investors in Kalibrr)

These four are a few of the most popular recruiting website in Southeast Asia. We hope this list is useful and do let us know if you have any additions to the list that are unconventional or special to the retail or restaurant industries.

5 Ways to Make your Business Card Stand Out

With a first glance at the title, you might wonder: Who uses business cards anymore?!

While that might be true in some regions of the world, one of our first lessons in Southeast Asia was the importance of business cards. As a college student, I have been to career workshops in school that devote entire sessions on how to stand out using your business card: from creating a unique design to the way you hand the card to someone you have just met.

So let’s get down to business:

  1. The vertical layout: Usually business cards are horizontal. But if you think about it, the horizontal design does not optimize space. Even if you add details in two columns to use the space effectively, it looks odd. The advantage with the vertical design is, there is plenty of space to add in contact links (LinkedIn, Facebook, Twitter), while also standing out from the other, conventional, horizontal layouts.
  2. Add in your picture: Most business cards have the company’s logo on it. Which is why putting a picture of yourself on the card makes it stand out. Agreed, it takes up inches on your card. But if you can get someone to tag your face to the name, then the purpose of your business card is fulfilled.
  3. QR code: In keeping with the times, a QR code linking to your social media pages or a discount platform on your website will pique interest in your business-card-receiver. It could even link to a landing page which allows you to keep track of who is receiving and looking at your business card. Make sure it works though! You don’t want this to turn into an embarrassment.
  4. Radical designs: This one requires some thought. A banker with a radical business card probably won’t go very far, but if you’re in the restaurant business or any creative industry, it’s worth exploring ideas that can make your card stand out. You can break off from the rectangular layout and try a layout that makes your business
    Image from - http://www.cardfaves.com/images/2012/danielle-yoga-2.jpg

    Image from – http://www.cardfaves.com

    self explanatory. For example, a yoga centre made their business card look like a yoga mat; a bakery made their business card look like a cookie cutter. You can explore with materials as well: there is no rule that says it needs to be made of paper.

  5. Offering your card: Knowing how to give your business card is as important as the card itself. Try not to make it look like your card is given to just about anybody. It’s a unique marketing tool that is handed to someone deliberately and with great regard to who it goes to. Giving it with both hands is a sign of reverence. It also helps if you have a hook when you offer your card, maybe a memorable catch-phrase or a joke. I know, it sounds cheesy, but again, if you can get someone to tag your face to your name, then that cheesy joke is worth a shot.

Bonus Points: In Asia, many people refer to “business cards” as “calling cards”.

Hope these 5 points help. Let us know if you have any more ideas on business cards that stand out.

How to Get an Import License in Singapore

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How do you import the best ingredients for that awesome burger?

Scenario 1: Your restaurant is up and running. We’ve got your back with the liquor license. But now, you want to introduce a new segment to your restaurant: modern Japanese. You realize you need to import supplies in order to wow your customers.

Scenario 2: You are running a grocery store and want to sell imported products: meat, fish, eggs, processed food. Your supplies are coming in from all over the world and the suppliers are ready for business.

Your imported supplies need to be approved by Singapore Customs. You need an import license before you do anything else. How do you proceed?

Step 1: You need to register with Agri-Food & Veterinary Authority of Singapore (AVA). But before that you must make sure of the following:

  • Ensure that the imported products comply with the General Classification of Food and Food Products
  • Do note that importing fresh table eggs require an additional screening process to ensure that you have complied with the storage requirements. More on this here.
  • Make sure that the food establishment that is exporting food to Singapore is accredited by AVA. You can check here if the country or food establishment you are importing from is accredited by AVA.
  • An active Unique Entity Number (UEN) with Singapore Customs. To learn how to activate your customs account, click here.
  • A GIRO account for the payment of fees

Step 2: Submit an application to AVA through the e-licensing website. You can apply for a license to import meat, fish products, fresh fruits, vegetables and table eggs. To import processed food products and food appliances, you have to register on the same website (no license).

Step 3: You must pay for your license via GIRO

Here are the charges for licensing and registration fees:

License for Import/Export/Transshipment of Meat and Fish Products SGD 84/year Normal Service:
1 working day to processExpress Service:
Same day processing. Pay an additional fee equal to the cost of your licence
Licence for Import/Transshipment of Fresh Fruits and Vegetables S$378 per annum Normal Service:
1 working day to processExpress Service:
Same day processing. Pay an additional fee equal to the cost of your licence
Licence to Import Table Eggs Free 5 working days to process
Registration to Import Processed Food Products and Food Appliances Free 1 working day to process.

The process is straightforward and quick.

 

What To Do After The 3rd Store Grand Opening

Image by decor8blog.com

Success in your business would mean it’s time to expand, but this feat does not come without it’s own set of challenges.

After interviewing 3 different owners for our Retail/ Restaurant Executive Series, I’ve learnt that they all faced similar challenges in management, as soon as they’ve reached their 3rd store opening.

Here are some of the problems and solutions used by our retail/ restaurant executives when managing multiple store locations.

Keep Calm

Managing multiple locations means using technology to cut down on travel expenses

Implementing a different management system is necessary when you have several stores to oversee. Although it is not impossible, but it takes a lot of effort for you to constantly schedule your travel time to supervise different stores at different locations. Travel costs will pile up even more if your stores are located at different countries.

Getting your hands on free, cheap or available SaaS (software-as-a-service) solutions will be save your company a chunk of money. While some businesses have their own custom- built software platforms as collaborative platforms, some of the more commonly-used tools are available online and widely used by small business owners. Some of the best cost saving productivity tools are available online- free or at low monthly costs like Google Documents, Skype, PipelineDeals.com.

As mentioned by our retail executive Andrew Masigan, owner of The Advent Manila Hospitality Group in the Philippines, he advice that “the trick is to put the important systems in place… the efficiency your company’s chain-of-command largely determines
how well your stores operate”.

Managing multiple locations means having putting a system in place

You must have systems in place to be able to standardize the quality of your communications, products and results,” says Bert Martinez, founder of Bert Martinez Communications. Ensuring a strong internal system of operations would mean that you can save costs on training and reduce time required for supervision. Each employee will have a clear understanding of their responsibilities and boundaries.

In our interview with Adrien Desbaillets, President at SaladStop, he says that “a strong infrastructure is required to support the operation. Overheads start to escalate and a strong focus on SOPs, training, technology is required.” The point here is then to make each employee’s responsibility crystal clear through an organised structure and combine that with a system that measures each person. That way, everyone is accountable for delivering their work regardless of which location they are based at.

Managing multiple locations means shifting from micro management to systematized macro management

Before, Eileen Grey– owner of The Picture Company in the Philippines, didn’t need to think about an entire infrastructure when she opened her first store. She recalls it being just “very personal and mom and pop” until her 3rd store opening. Now she has to consider personnel training, back office space, production, logistics and others.

Having systems and technology in place is good for the business, but it wouldn’t help much if there is no focus on communication. Establishing good communication practices within the whole business is key to collaborate with offices at different locations, co-workers and clients.

Good tips to foster good communication between offices at different locations can include using webcams during weekly team meetings or webinars so team members can see each other, establish a daily reporting system online and use a centralized task management software like Asana, Trello and others.

(Read on how PayrollHero stays in sync with our other offices across the globe)


PayrollHero can help you efficiently manage your multiple business locations and cut down on costs. Talk to us about our business or meet us at our next Meetup!

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Canada B2B Networking Marketplace: The Post Event Write-up

Great turn out at the Canada B2B Networking Marketplace

The energy at the event was amazing as business owners are enthusiastic to share their product stories with others in attendance.

PayrollHero made a presence and shared our story- how we believe we can help businesses function better with our nifty HR and payroll management software in the cloud.

We would like to say a big Thank You to Guy Belanger for letting us take part in this great opportunity.

Thank you Guy!

Event Highlight

This year’s event also marks the 50th anniversary of bilateral ties between Singapore and Canada. In a speech by High Commissioner H.E Heather Grant, she expressed gratitude to be friends with Singapore and played a part during its formative years since 1965. (Read more about Singapore’s 50th anniversary of bilateral relationship with 13 other countries)

This event was a prelude to the main exhibition and networking events: CommunicAsia 2015 and BroadcastAsia 2015 held at the Marina Bay Sands, Singapore between 2- 5 June 2015.

If you’ve missed the opportunity to speak with the companies present at last night’s event, you can be sure to speak to them at these events. The Canadian pavilion at MBS Basement 2 (BH3-07) has meeting spaces to be used at your convenience on a first-come first-served basis.


If you’re looking to meet with PayrollHero, we are having a casual meetup at our office on 10th June 2015.

Details and Registration available here >>> 

 

News: Labour Crunch in Singapore

Labour Crunch in SingaporeThe F&B sector is facing a labour crunch. Restaurants are turning away diners even though they have empty tables because they are understaffed. This has been a problem in Singapore, but never more serious than now. Singapore’s unemployment rate is at a stunning 1.9%. The turnover rate in the F&B business is the highest among all industries.

As an economics student, I see this as an interesting problem. Finding out what is going on behind the statistic is necessary from a policy perspective. But it also helps a restaurant owner to prepare his or her restaurant and steer through till the economy adjusts to the issue. So what is going on and what can you expect?

  1. Saturated labour market

With such a low unemployment rate, the pool for new recruits is drying. It would help if Singapore could widen its employment base and rope in people who have dropped out of the labour force altogether. However there is a problem with this.

Employment numbers among locals is concentrated towards food services, retail trade and construction. Wages in these domestic oriented industries are lower than export oriented ones. Low wages are a disincentive. People will be more willing to joining the labour force if wages were higher.

The second problem with widening the employment base is that the population of Singapore is too small. There aren’t enough locals to widen the labour market. But more on that later.

Now, we have mentioned that wages are low in the food services and retail market. But you must be noticing that you need to pay higher to retain your workers. This is the typical economics demand-supply problem. As the demand for workers rises while the supply remains the same, wages must rise. If it has not happened in a dramatic way yet, it will eventually. Markets will adjust and overcome rigidities unless the government intervenes.

  1. Labour Laws

Let’s go back to widening the labour market and why we can’t seem to do that. Firstly, Singapore’s local population is too small. Secondly, foreign workers are restricted by numbers and industries.

For the F&B services, it would help to employ a foreign worker for every old-age worker, as suggested by Food and Beverage Work Group Report. While this is a policy decision that the government has to take, restaurant owners should be aware about the policy changes that are likely to come about, considering the current labour market.

  1. Perception of working in the F&B industry

It is hardly surprising that the labour market is not kind to F&B services. The hours are eratic, the pay is low. The lack of a minimum wage in Singapore leads to wages being pushed down to a point where Singaporeans cannot accept the job.

The overall benefits of an entry level worker in the F&B industry are minimal. This could have damaging effects. If the government does decide to loosen rules on part-time, the connotation that is attached to F&B employment may hinder chances of employing students. If this perception does not change, the F&B industry might see more restaurants shutting down.

Solutions

Let’s say that the government will intervene and solve the situation at some point of time. But what can you do in the meantime?

  1. Increasing Productivity Through Technology

There can be no better time to invest in technology than now. With a shrinking labour force, restaurants have fewer waiters to take orders and handle customers. By installing POS systems, waiters can focus on serving customers. Improving other aspects of your businesses will also cut costs and help you through the tight economy. Inventory management and food delivery ordering systems can be digitzed. All this aims towards reducing manpower and costs.

  1. Improving the perception of working in F&B

This is imperative in order to bring in workers into your restaurant. There are a few ways you can do this. Firstly, add more meat to the job. The worker should know that there is a possibility of growing in the job.

For more tips on retaining young workers read “How we keep our young talents from leaving“.

Secondly, workers must be awarded with performance based incentives. They need to feel empowered and know that working hard will pay off. This will raise the perception of the industry as one that can further career prospects for individuals.

  1. Training

Lastly, Putting them through well designed training programs will improve turnover rates. The Group Report suggest the training program implemented in Singapore Airlines and customized to the F&B industry.

The F&B industry needs to change with the times and adapt to the current economic conditions. Restaurant owners need to adopt best practices and use technology to reduce human errors and eventually reduce costs. This way, the industry will be less exposed to labour market fluctuations that can potentially result in damaging Singapore’s reputation as the food hub of Southeast Asia.


If you are in need of people, check out our friends at BGC for your staffing needs.

 

Giving credit to the ‘little guy’ in your company

The PayrollHero Way
Giving credit where credit is due is an important task for managers to keep the morale of their employees up. Employees like to be noticed and praised for a job well done.

Why are managers not giving enough praise? Besides the fact that you are busy running around, taking care of daily operations; making sure everything is running as it should, finding out which employee did well for the last 4 weeks will take more effort. Most of the time, this task is not on the top of the priority list and so easily overlooked.

PayrollHero can help you look good to your employees!

Surely there are times where you wish you would have remembered to at least say ‘Good Job’ to Bob the cashier for working 8 hours and being the most helpful. Human errors like this can be avoided by using a simple app, where you can monitor your employees day to day work and track how they are performing accurately.

By using the employee feedback app, Daily Pulse, employees are able to ‘like’ their colleagues that was the most helpful at the end of the shift. Another plus, your customer can give their feedback using the Customer Feedback app too- by voting for the employee that was the most helpful to them.

You, the manager, will receive the data in real time via Xray Insights app. The app will show a clearer view of each employee performance and tracks the employee who is getting the most ‘likes’ on that particular shift. Information is readily available for you at a touch of a button. This makes your job so much easier! It also eliminate subjectivity in your decision as it is based on figures- not hearsay.

Work Place Transparency

At PayrollHero, we want to break the conventional workplace hierarchy by making information more transparent within the company. Using mobile or web apps, all managers can readily access whatever information required anytime, anywhere. We recognize that being on the ball is important when running a business- so time should not be wasted on you waiting for information from other managers.

The Data Might Even Surprise You! 

You may be glad to find out that the employee that is actually doing great is the person you least expect. It could very well be the person who is clearing the dishes- that is the most helpful employee among the rest and the most ‘likeable’ to your customers.

The app works by making sure every employee is acknowledged, from the chef to the janitor. You can be the best manager who knows exactly the deserving employees to give credit to at the end of the day.

Read our post on Scheduling Best Practices for Managers.


Want to learn how to be a better manager?

Join our next Meetup on 10th Jun 2015 @ 4pm in Singapore.

We will be focusing on tips and tools you can use to better optimize HR and payroll processes, while cutting costs on time and creating a happier work culture.

To register >>> Capture