We recently did a post on restaurant technology in Singapore where we spoke about how restaurants are adopting technology to deal with the labour crunch. Apps like TradeGecko are helping companies manage inventory, Chope automates the concept of reserving tables and Perx is redefining loyalty cards in the form of an app. Restaurants like Shin Minori and Coastes are adapting to the changing environment by using electronic menus instead of waiters who take orders from customers.
This restaurant, known for its Japanese buffet, introduced its eMenu in August 2014. Tablets on every table allow customers to order sushi dishes from the buffet. The idea was to reduce waiting time for dishes. On a busy day, this is especially helpful because no time is wasted on waiters who are busy with other tables. Customers can order as they please and take their time deciding what they want to eat. By using eMenus, the restaurant has reduced labour costs by keeping only food runners to serve food.
Shin Minori also used the introduction of their new eMenus along with a brand new ala-carte buffet menu as marketing tools to rope in customers. And it worked. Food bloggers who reviewed Shin Minori were impressed with the ease of ordering and even mentioned the eMenus on their blogs.
Coastes, another restaurant in Singapore, has taken ordering food to the next level. With a neat app, that runs on both Android and iOS, customers can log in their credit card details and order food. Cashless payment options remove the hassle of waiters running back and forth with checks. Only food runners are required to deliver food to customers. The entire system is faster, simpler and more cost efficient.
Coastes and Shin Minori are a few among many restaurants that are bringing down costs by installing electronic menus. Fish and Co is another restaurant chain across Singapore that uses iPads on every table so that customers can order food instantly.
Android is the most popular mobile operating system on Earth: About 80 percent of smartphones run on it. And, according to mobile security experts at the firm Zimperium, there’s a gaping hole in the software — one that would let hackers break into someone’s phone and take over, just by knowing the phone’s number.
In this attack, the target would not need to goof up — open an attachment or download a file that’s corrupt. The malicious code would take over instantly, the moment you receive a text message…
Here’s how the attack would work: The bad guy creates a short video, hides the malware inside it and texts it to your number. As soon as it’s received by the phone, Drake says, “it does its initial processing, which triggers the vulnerability.”
Google has already issued a patch for this vulnerability.
BUT, most Android patches don’t make it to existing smartphone owners. They first have to be dealt with by the manufacturers of the phones (of which there are many) and then by telco themselves. Both of which don’t happen super fast – which results in million’s of Android devices being vulnerable to this issue.
At PayrollHero, we push Apple as our prefer platform for clients to use for clocking in and out. We support Android, but most of our new features come out for iOS first. Plus, there are so many added benefits that Apple brings, security being one of them, but other built in features like Guided Access.
Apple does not have this same problem as Android as Apple has controlled the relationship with the telcos and has the ability to push updates to iOS phones themselves. No need for the telco to get involved and Apple makes the hardware, so no manufacturers to deal with.
The PayrollHero #MyClock iOS app has been updated in the Apple app store. There are quite a few changes to the app, most noticeably is the design. The overall look has been updated as well as some new functionality.
The #MyClock iOS app is designed for individual employee use. The app shows an employee their upcoming and past schedules, their clock in and out data, the clock photos as well as lets them require a change to their schedule or notify of an absent.
Interested to know more about how PayrollHero works? Check out our website or reach out to our team and we would be pleased to give you a free one on one demo of the platform as well as the features and benefits.
The World Wide Developers Conference (WWDC) last week saw a host of announcements by Apple, including the introduction of Apple Pay in UK, a new trackpad feature for the iPad and (what is now becoming) the customary announcement on iOS upgrades. iOS 9 is scheduled to roll out in September, with the public beta starting out in July.
What does this mean for PayrollHero?
There are currently 3 PayrollHero iOS apps: TeamClock, #MyClock and Xray Insights. The launch of iOS 9 means that we will stop supporting iOS 7. PayrollHero supports the most recent version of Apple’s iOS and the one prior. (which is the same support Apple provides for their iOS)
The new versions of the iOS PayrollHero apps will have:
Full compatibility with iOS 9.
Performance tweaks – faster and smoother operation.
Improvements on the face detection system.
Enhanced security and data privacy.
Multiple code optimizations and bug fixes.
The announced list of compatible devices with iOS 9 is:
Newer devices than these above should be supported, please contact us at support first to confirm.
If you are using a 5th generation iPod, an iPad 2 or iPhone 4s or any newer models and you haven’t already upgraded to at least iOS 8, make sure you get on that as soon as possible. As of September, we will not be able to fix any bugs that surface on the iOS 7.1.2 or lower.
PayrollHero is about to release new props into our iOS TeamClocks celebrating Chinese New Year. In the next few days, clients who use the iOS TeamClock for clock in and out will notice some fun, new, Chinese New Year themed props.
PayrollHero’s facial recognition based platform is not only effective, it is fun. Employees love the engagement aspect of our platform and the props just make it even more fun.
We put together an infographic and a new page on our website that showcases the value us using PayrollHero’s TeamClock iOS versus traditional punch clocks, biometrics or even Android. While our platform does work on Android, the experience is better on an iOS device. Check out the page and let us know what you think.
Collect customer feedback in real time and get the results in the palm of your hand. We are launching the newest tool to the TeamClock, Customer Feedback. Now within your TeamClock iOS your employees can not only clock in and out for work, view their schedules and give feedback to management via the Daily Pulse but customers can get involved too.
Introducing Customer Feedback within the kiosk mode of PayrollHero’s TeamClock. We have launched the beta version of the Customer Feedback tool within Krispy Kreme, a PayrollHero Lab and will continue to roll out the product across their stores in the Philippines.
Customer Feedback lets your customers quickly and easily “like” a specific employee or the whole team right through the TeamClock iOS app. And in turn, those “likes” show up in the Xray Insights app in real time. It’s time to rethink your punch clock!
Want to see it in action? I shot a quick video that shows the Customer Feedback tool in action and how the data shows up in real time within the Xray Insights app.
Below is what the kiosk homepage looks like within Customer Feedback. It can be designed for any retail or restaurant brand.
Did you notice the “Apply For A Job” button? More details on that soon…
Does your company experience inconsistent internet in the Philippines? slow internet? brown outs? There are many reasons for this, you can read more about it here and try and push for change here. But in the meantime, here is how we have built PayrollHero to ensure that internet issues don’t get in the way of your employees clocking in and out.
The first way we accomplished this was via iOS (download: TeamClock / #MyClock). Companies using iPads (or iPhones) for their employees to clock in and out via PayrollHero can utilize the offline version of the app without even knowing the internet is offline. Most iOS apps have an offline version, for PayrollHero, the iOS app can gather clock ins/outs, gps location, photos, etc and then when the internet comes back online, sync the data with the cloud. It is a great way to deal with any internet issues your location may have.
The second way we have accomplished this via a Chrome App in the Google Chrome Web Store. The Chrome TeamClock App (in beta) functions the same way the iOS TeamClock does except it can function offline. Employees can clock in and out and when the internet comes back online it can sync with the data in the cloud to make sure all is up to date.
Plus you will notice a new feature – schedules. Employees can view their schedules from the Chrome TeamClock and managers can edit them. This new functionality is being moved over to iOS as well. Watch for updates soon.
Let us know what you think. We are hard at work, building PayrollHero into the most robust, time, attendance, scheduling, HRIS, analytics and payroll platform in the world – with a keen eye on how things need to be done a bit differently for emerging markets!