Earlier today, PayrollHero co-founder Stephen Jagger spoke at the Asia HR Leader Forum organised by Roffey Park. If you don’t know Roffey Park – they are an internationally renowned leadership institute based in the UK and Singapore, focused on developing people who develop organisations. Find out more on what they do here – www.roffeypark.com
Roffey Park had a unique approach for the forum. The most interesting segment would be the facilitated table discussions – where the 30+ HR professionals in attendance were split into 5 smaller groups, and each group was given a specific topic to discuss concerning HR with a “subject-matter-expert” leading that discussion. Each discussion was deeply insightful as participants actively shared their thoughts and experiences on major HR issues: changing employee mindsets, emotional intelligence, developing strategic thinking capabilities, staff morale and understanding the human dimensions of productivity.
Facilitated HR Table Discussions
Participants in discussion
PayrollHero Xray Insights
Stephen closed the forum with a presentation on the importance of integrating a business intelligence component into HR systems. Steve shared the PayrollHero Xray Insights app, which provides businesses with useful analytics based on employee data, so managers can make better, intelligent decisions on human resources. He also ran through how our Adventure Engineer program works to attract and retain talent.
Exciting times over at PayrollHero. Mary Grace Cafes have chosen PayrollHero for their time, attendance, scheduling, HRIS, payroll and business intelligence needs as well as becoming a PayrollHero Lab location. Welcome Mary Grace!!
“At Mary Grace, we believe in keeping our employees happy as they keep our customers happy. With over 600 employees and growing, we were in need of a tool to provide better transparency, accuracy and convenience to cut out manual processes from our HR processes so that employees can focus on giving excellent customer service. PayrollHero looks to be exactly what we were looking for and more! Apart from automating tedious timekeeping, attendance, scheduling, and payroll tasks, PayrollHero has employee engagement tools to strengthen our company culture. We look forward to the potential and promise of their platform“ Adrian Dimacali, HR Director, Mary Grace Foods, Inc.
Collect customer feedback in real time and get the results in the palm of your hand. We are launching the newest tool to the TeamClock, Customer Feedback. Now within your TeamClock iOS your employees can not only clock in and out for work, view their schedules and give feedback to management via the Daily Pulse but customers can get involved too.
Introducing Customer Feedback within the kiosk mode of PayrollHero’s TeamClock. We have launched the beta version of the Customer Feedback tool within Krispy Kreme, a PayrollHero Lab and will continue to roll out the product across their stores in the Philippines.
Customer Feedback lets your customers quickly and easily “like” a specific employee or the whole team right through the TeamClock iOS app. And in turn, those “likes” show up in the Xray Insights app in real time. It’s time to rethink your punch clock!
Want to see it in action? I shot a quick video that shows the Customer Feedback tool in action and how the data shows up in real time within the Xray Insights app.
Below is what the kiosk homepage looks like within Customer Feedback. It can be designed for any retail or restaurant brand.
Did you notice the “Apply For A Job” button? More details on that soon…
The first new feature to come out of the PayrollHero Lab is Daily Pulse. One of the things we noticed in many of our clients businesses was how the feedback loop worked within the company. Managers report about their teams to their immediate bosses and those bosses reported to their direct boss. The feedback was sometimes quite biased and it was not the whole story. We wanted to find ways to get feedback from the team to management in a quick and easy way.
Introducing: Daily Pulse
Every member of your team can now anonymously answer any question upon clock-out. Would you want to know what your workforce thinks of the following:
Whom does your team thinks best lives a core value?
Which co-worker do they find the most helpful?
Who should be the teammate of the month?
PayrollHero is your platform for market measurement of your important KPI’s.
Responses from Daily Pulse are one more point of data for management to make better informed decisions with.
We recommend decisions be made with evaluation of the ever growing data set PayrollHero provides and the qualitative recommendations of their leadership.
Daily Pulse does not attribute whom cast the vote publicly; this in combination with our evolving algorithms should thwart spoiled votes.
PayrollHero works with selected retail and restaurant location in the Philippines as part of our Labs Program. PayrollHero Labs locations are specific stores chosen to test and ideate around the latest innovations from PayrollHero.
We like to be what we call “Ridiculously Client Focused” and to us, that means getting really close with our clients. From working in their businesses, to interviewing their staff, to watching how they do tasks, we are working to make PayrollHero a tool our clients just can live without.