We have been heads down for a while now working on a big new feature that will be announced next week. Watch this space for more details.
In the meantime, there are quite a few new updates to tell you about;
You asked, we answered. Half Day Leave Requests have been rolled out into the PayrollHero Leave Management add on.
Now you can enable the half day leave request in your settings so that employees can use 50% of a sick day. Perfect for doctors appointments or personal time when employees need it.
Applying for a half day leave is the same as applying for a regular leave except the half day leave option is only available for 1 day leave requests. If the start and end date of the leave request do not match then you will not be able to apply for half day leave. The only difference is that you will need to choose if you want to take the first half of the day or the second half of the day off.
Want to learn more? Reach out to our client success team anytime for more details.
If you are not a PayrollHero client and want to learn more… you can see our offerings here:
Philippines | Singapore | Canada | USA | International
We have rolled out a new feature that will come in very handy for our BPO (Business Process Outsourcing) clients – per shift overtime.
Our overtime system will automatically calculate the amount of hours OT an employee has rendered based on your company overtime rules. Your employees can just clock in and out via one of your clocking devices and when it comes time to generate payroll overtime, ND etc. are all calculated automatically.
However, many of our BPO clients operate 24 hours a day, 7 days a week. They have multiple agents serving clients that are in multiple timezones. We decided that their unique setup required a unique overtime rule.
Today, we rolled out support for per shift overtime as part of our larger automated overtime calculation tool.
This means for employees that work a shift that runs past midnight and start their next shift that same day can be paid for any overtime occurred based on the shift hours, not the total hours within the calendar day.
For example:
Here is how you can see the difference between per shift overtime and per day overtime, both of which are possible in PayrollHero’s Philippine payroll platform.
If you are interested in this feature, reach out to our client success team to learn more.
PayrollHero’s purpose built BPO payroll platform is perfect for your operation. We have quite a few specific tools just for the BPO industry. Here are a few more examples of how PayrollHero can help BPOs;
If you are not a PayrollHero client and want to learn more… you can see our offerings here:
Philippines | Singapore | Canada | USA | International
As we continue to grow we are expanding our support offering to serve you better.
Here are the self service options we have available:
Need to interact with our client success team directly:
As for support hours, our team is available Monday – Friday 08:00 – 17:00 Manila/Singapore time. If you contact us outside of those hours we will get right back to you first thing the next day.
If you are not a PayrollHero client and want to learn more… you can see our offerings here:
Philippines | Singapore | Canada | USA | International
If you are planning on making changes to your HR and payroll tools then now is the time. Many companies still use Excel, paper and pen, or outdated software to complete their payroll each and every period.
Starting the calendar year fresh on a new platform that helps to automate your monthly reports, year end compliance and provides easy to use analytics is the way to go.
Here is how PayrollHero can help your business for 2017;
PayrollHero’s powered time, attendance, scheduling, HRIS, leave management and payroll platform is essential for todays growing business. Contact us to learn more.
Big news! We have completed and are in the process of rolling out the new and improved Photo Verification Report Generator. It is located within the Flag Wall of your account under the Verification tab. 
This new on demand tool lets you dig into a certain employees clock in and out records for a certain pay period. You can see the following information;
The confidence rating is used to determine if the photo is a match or not. 
Successful payroll management in Singapore requires proper systems and procedures to ensure accuracy and timeliness. Employees expect to be paid accurately and on time each and every pay period.
The main component to accurate payroll is accurate time and attendance. If the data going in for payroll computation is not accurate then the payroll calculations will not be accurate.
What constitutes a complete payroll management system
What constitutes salary
According to the Employment Act of Singapore salary refers to remuneration, including allowances, paid for work done under a contract of service.
It does not include:
Remember, Singapore does not have a minimum wage. Your salary is subject to negotiation and agreement between your employer and you or your trade union.
Want to learn more about how PayrollHero can help your Singapore business with their time, attendance, scheduling, HRIS, business intelligence, leave management and payroll? Contact us!
We have completed another bank file for your use. You can now export the Metrobank payroll file from your PayrollHero account.
You can learn more about how it works here as well as see all of the other Philippine bank files PayrollHero software can produce.
At PayrollHero we are so confident with the payroll calculations of our platform that we have instituted a bug bounty program for any bugs found within payroll calculation feature set.
If you believe that you have found a payroll bug on PayrollHero, we encourage you to let us know straight away. We will investigate all legitimate reports and do our best to quickly fix the problem. Before reporting though, please review this page.
Bug Bounty Program Information
We recognize and reward clients who find payroll calculation bugs within PayrollHero. We are so confident in our numbers that we have put this program together.
If you find a payroll calculation bug within PayrollHero you can submit it to our team for review. If qualified you will receive US$100 and your company will receive a US$100 credit to their account.
If you have any questions about the program please feel free to contact us. We will continue to update this page with more details as needed.
Our loyalty department has been working on some people analytics reports as a way to provide more value to our clients. Our team curates client’s data into a personal, hand crafted experience for the CEO or owner of the company. So far the feedback from our clients have been fantastic. We started with the Employee Happiness Report but have expanded the offering to include five other reports.
Employee Happiness Report – Semantic Analysis of clocking photos to determine the happiness of your workforce and answer questions around how happiness leads to productivity.
Clocking Infraction Report – Analyzes late/early clockings to determine behaviour trends and calculate the cost of infractions.
Resolution Analysis Report – Analyzes automatically resolved clocking infractions vs. manually resolved clocking infractions to determine how to optimize your automated thresholds.
Chronic Non-Clocking Report – Analyzes the hidden costs of employees who do not clock in or out. (resolution time, man hours spent, etc.)
Photo Mismatch Report – Examines clocking selfies to look for signs of buddy punching & other suspicious activity.
GPS vs. Worksite Mismatch Report – Collects all GPS data around clockings to determine who may be clocking in or out of their assigned worksite.
Want to learn more? Reach out to our team to chat anything. Just click on the chat bubble on any of our websites, including this blog. →